Knowledge base

Customer Center & Billing (3)

Billing General (15)

• Can I Cancel At Any Time?
• Can I Pause My Subscription?
• Can I Pay With A Debit Card?

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Customer Center (6)

• Voomly Customer Center: How Do I Update My Address?
• Voomly Customer Center: How Do I Update My Contact Name?
• Voomly Customer Center: How Do I Update My Credit Card?

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Billing Portal (4)

• Voomly Billing Portal: Cancellation
• Voomly Billing Portal: How Do I Access The Billing Portal
• Voomly Billing Portal: How Do I Access The Billing Portal

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General Information (1)

Voomly Brand General Information (13)

• Are There Any Trainings Available?
• Are There Software Updates?
• FaceBook Communities & Blogs

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Voomly Cloud (2)

Working With Voomly Cloud (6)

• Voomly Cloud - How To Uninstall Voomly Cloud on Mac
• Voomly Cloud - How To Uninstall Voomly Cloud on Windows
• Voomly Cloud: Downloading and Installing Voomly Cloud

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Voomly Cloud Troubleshooting (4)

• Voomly Cloud - How To Find Voomly Cloud Logs on Mac
• Voomly Cloud - How To Find Voomly Cloud Logs on Windows
• Voomly Cloud: My Purchase Is Not Showing In Voomly Cloud

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Doodly (3)

Doodly General (10)

• Do you have a phone number?
• Doodly FAQ
• Doodly: Are there tutorials for Doodly?

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Working With Doodly (47)

• Doodly - What's the maximum number of videos I can create?
• Doodly -Where can I see my Marketplace bundle purchase?
• Doodly: Adding / Remove Images, Characters, And Scenes

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Doodly Troubleshooting (8)

• Doodly: How do I troubleshoot training video playback issues?
• Doodly: I am receiving an error message when opening Doodly
• Doodly: I am trying to upload/download and the spinning icon is not going away

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Toonly (3)

Toonly General (10)

• Toonly FAQ
• Toonly: Do I own the work I create?
• Toonly: Downloading and Installing Toonly

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Working with Toonly (53)

• Toonly: Add Objects To My Project
• Toonly: Apply Text Underlay
• Toonly: Applying Scene Transitions

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Toonly Troubleshooting (3)

• Toonly - Troubleshooting the "cannot fetch the remote resource" Error
• Toonly: I am receiving an error message opening Toonly print
• Toonly: I am trying to upload/download and the spinning icon is not going away

Voomly Software (2)

Voomly Software General (8)

• Voomly Software FAQ
• Voomly: Can a Custom Domain Be Added to Interactive Videos?
• Voomly: Does Voomly Come With Step-by-Step Instructions?

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Working With Voomly Software (80)

• Voomly - How To Apply The Same Video Player Template To My Videos?
• Voomly - How To Replace A Video And Keep The Old Video URL?
• Voomly: Add interactive Buttons To Video

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Talkia (3)

Talkia General (8)

• Talkia FAQs
• Talkia: How Can I Change My Display Name and Picture in Talkia?
• Talkia: How does Talkia differ from any other Technology on the Market?

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Working With Talkia (24)

• Talkia: Add Background Music To Voiceover
• Talkia: Add Delay To Speech
• Talkia: Add Emphasis To Your Speech

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Talkia Troubleshooting (3)

• Talkia: Downloading and Installing Talkia
• Talkia: I am trying to upload/download and the spinning icon is not going away
• Talkia: Why has my antivirus software flagged Talkia?

People Builder (1)

People Builder General (6)

• People Builder: Change Character To Color Or Black & White
• People Builder: Create And Customize Character
• People Builder: Downloading and Installing People Builder

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Pyks (2)

PYKS General (7)

• Pyks: Are there any limitations or restrictions?
• Pyks: Does Pyks Come with Step-by-Step Instructions?
• Pyks: Downloading and Installing Pyks

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Working with PYKS (14)

• PYKS: Create E-Covers
• PYKS: Creating Custom Images
• PYKS: Toolbar - Add Filters To Your Project

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Automatic Script (3)

Automatic Script General (8)

• Automatic Script: Are there tutorial videos available?
• Automatic Script: Can I add images to the script editor?
• Automatic Script: How can I use Facebook and CTA frames?

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Working with Automatic Script (6)

• Automatic Script: Am I able to print my scripts?
• Automatic Script: Can I create custom script templates in Automatic Script?
• Automatic Script: How can I download the completed script?

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Automatic Script Accounts & Logins (5)

• Automatic Script: Can I Change My Automatic Script Account Password?
• Automatic Script: Do I need to download Automatic Script onto my computer to use it?
• Automatic Script: I Can't Access My Account/Forgot My Login Credentials

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