Doodly: I am trying to upload/download and the spinning icon is not going away

Modified on Fri, 22 Mar at 11:33 AM

The Doodly software is a hybrid web-based and desktop application that uses a cloud to store imported images/data and saved doodle video projects. 

 

Since the use of the software requires an active internet connection, many times when our members experience a spinning icon issue, it is likely caused by one of two things: 

 

  • Internet Connection Speed - A slow, weak signal may cause the software to function slowly or not respond at all! Please visit SpeedTest to check your internet speed, and you may want to contact your ISP to do more testing on your connection/router.

  • Internet Security (i.e., an internet connection via a hotel, public library, conferences, etc.) A secured, public network may not allow outside downloads. We recommend using a secure, personal network simply because you have the ability to control the connection.

 

Please Note: 4GB+ RAM is also required when using Doodly.

 

If you need further assistance, you can reach out to our support team by clicking on the Support button at the bottom right corner of your screen.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article



Home | DMCA | Privacy Policy | Terms of Use | Open Source Licenses


© Copyright 2023 Voomly LLC. All rights Reserved. Various trademarks held by their respective owners.


This site is not a part of the Facebook website or Facebook INC. Additionally, this site is NOT endorsed by Facebook in ANY WAY. Facebook is a trademark of Facebook INC. You understand this to be an expression of opinions and not professional advice. You are solely responsible for the use of any content and hold Voomly LLC and all members and affiliates harmless in any event or claim. You can also safely assume that I get paid anytime you click on a link on this site. We recommend that you do your own Independent research before purchasing anything.