People Builder: Frequently Asked Questions

Modified on Thu, 16 May at 1:09 PM

Q: What Ethnicities Can I Portray Using People Builder?
A: You can change the skin tone to represent an ethnicity. However, how a character is customize to represent an ethnicity is up to you, the creator.

Turn on color mode then select a skin tone.

Q: Can I customize people?
A: We offer several customization options. You can choose:

Gender
Actions
Skintone
Hair
Facial Expressions
Body
Arms
Legs
Turn on color mode or use black & white characters.

Q: Do I need an Internet Connection to Use People Builder?
A: You must have Internet access to use People Builder.

Q: Will People Builder work on a Mac Computer or PC?
A: Yes, People Builder works on both, Mac computer and PCs.

Q: Do you have a free trial for People Builder?

A: While we do not have a free trial or preview feature for People Builder, we do offer a no-risk 30-day money back guarantee. That way you have plenty of time to try People Builder and decide if it is right for you!

We honor all refund requests, provided they are sent within 30 days of creating your new People Builder account.

Q: Does People Builder come with Step by Step Instructions?

A: People Builder is unbelievably easy to get up to speed on. However, we offer a step-by-step video tutorial, should you need help getting started. Check out the tutorial videos here.

Q: How can I change my accounts email address?

A: If you would like to change the email address associated with your account please reach out to our Customer Support Team who can assist you with this request.

Note: You will need to provide proof of purchase in order for our team to make this change to your account.

Q: I submitted a support ticket, when will I get a reply?

A: Our Customer Experience Team is here to help with any questions you may have regarding People Builder. Our goal is to provide the best customer experience possible with a personalized response.

When you send us a message, you’ll receive an email confirmation that we have received it and a member of our Customer Experience Team will follow up personally with a reply to your specific inquiry.

We pride ourselves on exceptionally quick response times. While most questions will be answered almost immediately, please allow up to 24 hours for a personalized response. Some responses make take longer based on the nature of the request.