Q: What Ethnicities Can I Portray Using People Builder?
A: You can change the skin tone to represent an ethnicity. However, how a character is customized to represent an ethnicity is up to you, the creator.
Q: Can I customize people?
A: We offer several customization options. You can choose:
Gender
Actions
Skintone
Hair
Facial Expressions
Body
Arms
Legs
Turn on color mode or use black & white characters.
Q: Do I need an Internet Connection to use People Builder?
A: You must have Internet access to use People Builder.
Q: Will People Builder work on a Mac Computer or PC?
A: Yes, People Builder works on both Mac computers and PCs.
Q: Do you have a free trial for People Builder?
A: While we do not have a free trial or preview feature for People Builder, we do offer a no-risk 30-day money-back guarantee. That way, you have plenty of time to try People Builder and decide if it is right for you!
Important: We honor all refund requests, provided they are sent within 30 days of creating your new People Builder account.
Q: Does People Builder come with step-by-step instructions?
A: People Builder is unbelievably easy to get up to speed on. However, we offer a step-by-step video tutorial, should you need help getting started. Check out the tutorial videos here.
Q: How can I change my account's email address?
A: If you would like to change the email address associated with your account, please reach out to our Customer Support Team, who can assist you with this request.
Note: You will need to provide proof of purchase for our team to make this change to your account.
Q: I submitted a support ticket. When will I get a reply?
A: Our Customer Experience Team is here to help with any questions you may have regarding People Builder. Our goal is to provide the best customer experience possible with a personalized response.
When you send us a message, you’ll receive an email confirmation that we have received it, and a member of our Customer Experience Team will follow up personally with a reply to your specific inquiry.
We pride ourselves on exceptionally quick response times. While most questions will be answered almost immediately, please allow up to 24 hours for a personalized response. Some responses make take longer based on the nature of the request.

