Doodly: I can't access parts of my Doodly Dashboard

Modified on Tue, 31 Oct, 2023 at 4:45 PM

If you are using a second monitor or if your screen resolution is set to more than 100%, you may not be able to see sections of your Doodly dashboard. 

Please make sure to reset your resolution to 100% or lower then adjust accordingly. 

If you are still having issues viewing the dashboard using a second monitor, it may be helpful to unplug the monitor and re-plug it back into your computer. Then adjust the resolution accordingly. 

You may try these keyboard commands: 

  • MAC: command "-" "+" "0" (do not include the the quotation marks")
  • Windows: ctrl "-" "+" "0" (do not include the the quotation marks")

If you need further assistance, you can reach out to our support team by clicking on the Support button at the bottom right corner of your screen.

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