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Toonly: Why Is My Canvas/Scene Showing A Black Color

Learn why your Toonly canvas or scene appears black and how to fix it by moving the orange playhead over your assets in the timeline or pressing the play button to load the scene.

  1. If you see a black canvas/scene.

  2. In the timeline, move the playhead(orange line) to a spot on top of the assets. Or, click on the play button.

If you need further assistance, please reach out to our support team by clicking the Support button at the bottom right corner of your screen.

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