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Voomly Cloud: Why has my antivirus software flagged Voomly Cloud?

Learn why your antivirus software may flag Voomly Cloud during installation and how to add it to your exclusion list so it is recognized as a safe and trusted application.

During the installation process, the "update.exe" file may trigger an anti-virus alert on certain devices. However, your computer is only alerting you as a precaution due to the built-in update feature available through your internet connection.

You can verify that the update comes directly from us, and please rest assured - the Voomly Cloud application is definitely not a virus, spyware, or malware. This software update was designed to provide you with a better app experience as we frequently expand Voomly Cloud's capabilities through new tools and features!

The best way to resolve this would be to teach your Anti-Virus Software that Voomly Cloud is safe. You can add Voomly Cloud to the Exclusion filter inside the Anti-Virus Software itself to be sure the software is recognized as part of the Anti-Virus's Trusted Zone.

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