Voomly Customer Center: How Do I Update My Address?

Created by Faye BSG, Modified on Thu, 30 Nov 2023 at 10:58 AM by Chee C

You can update your address information in the Customer Center. In this article, you will learn how to: 

 

How To Add A New Address?

  1. Go to Customer Center.
  2. Sign in using the magic link or use your email and password. The magic link will be sent to your email. 
  3. Once you log in, select addresses
  4. Click on add new address
  5. Fill in the details and click create address.

 


How To Edit An Existing Address? 

  1. Under the addresses section, click on the gear icon for the address you want to edit. 
  2. Update your details and click update address.

 


How To Delete Your Address?

There are two ways to delete your address. 

  1. Option 1
    1. Under the addresses section, click on the garbage bin icon.
    2. A notification will pop up, if you agree with it, you can click proceedto delete your address.
      • Screenshot_2023-03-21_at_4.23.39_PM.png
  2. Option 2
    1. You can also delete your address by clicking the gear icon for the address you would like to delete. 
    2. On the next screen, click the delete button at the bottom left corner, then click proceed



Default Address

  1. Under the addresses section, click on select default address.
  2. Select the default address, and click update profile.



Note

  • Contact support to change your email address.
  • If you can't access the customer center, please try accessing the billing portal.
  • Still having trouble accessing the customer center or billing portal? Contact our support team!




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