# Voomly Help Center > Hi, How can we help you? ## Automatic Script - [Automatic Script: What Languages Are Supported](https://support.voomly.com/en/articles/12735606-automatic-script-what-languages-are-supported.md): Learn which languages are supported in Automatic Script. The platform is available in English and Spanish, and you can switch between them using the drop-down menu when creating a script. - [Automatic Script: Is there an autosave feature?](https://support.voomly.com/en/articles/12735721-automatic-script-is-there-an-autosave-feature.md): Learn that Automatic Script includes an autosave feature that triggers while editing scripts or filling out forms. For the best experience, it is recommended to use Google Chrome on a computer. - [Automatic Script: How can I use Facebook and CTA frames?](https://support.voomly.com/en/articles/12735722-automatic-script-how-can-i-use-facebook-and-cta-frames.md): Learn how Facebook and CTA frames work in Automatic Script. These frames are for preview purposes only — you will need to manually copy and paste your output text into Facebook to use it. - [Automatic Script: Can I add images to the script editor?](https://support.voomly.com/en/articles/12735726-automatic-script-can-i-add-images-to-the-script-editor.md): Learn that the Automatic Script editor supports plain text only and does not allow image uploads. To add images or further formatting, export your script and edit it in Microsoft Word or another do... - [Automatic Script: How does Automatic Script work?](https://support.voomly.com/en/articles/12735861-automatic-script-how-does-automatic-script-work.md): Learn how Automatic Script works in 5 simple steps — from naming your script and selecting a template to answering guided questions and downloading your finished script as a PDF, Word, or PowerPoin... - [Automatic Script: I have Doodly and/or Toonly. How does Automatic Script help with the videos I create?](https://support.voomly.com/en/articles/12735862-automatic-script-i-have-doodly-and-or-toonly-how-does-automatic-script-help-with-the-videos-i-create.md): Learn how Automatic Script complements Doodly and Toonly by helping you create professional scripts — such as sales pitches, infomercials, or welcome videos — before building your animations. - [Automatic Script: How do I integrate my scripts into Doodly / Toonly videos?](https://support.voomly.com/en/articles/12735863-automatic-script-how-do-i-integrate-my-scripts-into-doodly-toonly-videos.md): Learn how Automatic Script works with Doodly and Toonly. Scripts cannot be automatically added to videos, but can be downloaded as a PDF, Word, or PowerPoint file and manually used as text or a voi... - [Automatic Script: Are there tutorial videos available?](https://support.voomly.com/en/articles/12735868-automatic-script-are-there-tutorial-videos-available.md): Learn where to find Automatic Script tutorial videos, including 5 training videos covering the dashboard, creating and editing scripts, downloading, and the template constructor, plus a link to a l... - [Automatic Script: How do I save the script while working through the steps?](https://support.voomly.com/en/articles/12735732-automatic-script-how-do-i-save-the-script-while-working-through-the-steps.md): Learn how Automatic Script saves your progress automatically as you work through the steps, with the option to also save manually at any time using the navigation panel. - [Automatic Script: Am I able to print my scripts?](https://support.voomly.com/en/articles/12735859-automatic-script-am-i-able-to-print-my-scripts.md): Learn how to print your Automatic Script scripts by first downloading them as a Word Document, PDF, or PowerPoint file and then printing from your preferred application. - [Automatic Script: How can I download the completed script?](https://support.voomly.com/en/articles/12735860-automatic-script-how-can-i-download-the-completed-script.md): Learn how to download your completed Automatic Script by clicking the Download Script button and choosing your preferred format — PDF, Word Document, or PowerPoint Presentation. - [Automatic Script: Can I create custom script templates in Automatic Script?](https://support.voomly.com/en/articles/12735865-automatic-script-can-i-create-custom-script-templates-in-automatic-script.md): Learn how to create custom script templates in Automatic Script using the Template Constructor, including how to set up categories, add variables, and use your custom templates when creating new sc... - [Automatic Script: What scripts are included in Automatic Script?](https://support.voomly.com/en/articles/12735866-automatic-script-what-scripts-are-included-in-automatic-script.md): Learn what script types are included in Automatic Script, such as sales letters, emails, Facebook Ads, video scripts, webinars, upsells, opt-in pages, phone scripts, testimonials, and more — all cu... - [Automatic Script: How many script templates are available?](https://support.voomly.com/en/articles/12735867-automatic-script-how-many-script-templates-are-available.md): Learn how many script templates are available in Automatic Script, including sales letters, Facebook Ads, emails, Google Ads, webinars, upsells, and more. The number of templates varies by subscrip... - [Automatic Script: Can I Change My Automatic Script Account Password?](https://support.voomly.com/en/articles/12735607-automatic-script-can-i-change-my-automatic-script-account-password.md): Learn how to change your Automatic Script account password by navigating to Account Settings in your dashboard and entering your current password before saving a new one. - [Automatic Script: I Can't Access My Account/Forgot My Login Credentials](https://support.voomly.com/en/articles/12735608-automatic-script-i-can-t-access-my-account-forgot-my-login-credentials.md): Learn how to recover access to your Automatic Script account by using the Forgot Your Password option on the login page. Check your spam folder if you don't receive the reset email. - [Automatic Script: Do I need to download Automatic Script onto my computer to use it?](https://support.voomly.com/en/articles/12735609-automatic-script-do-i-need-to-download-automatic-script-onto-my-computer-to-use-it.md): Learn that Automatic Script is a web-based application — no download required. You can access and create scripts directly from any browser by logging into your account. - [Automatic Script: I purchased Automatic Script along with Doodly/Toonly, should I use the same login credentials?](https://support.voomly.com/en/articles/12735610-automatic-script-i-purchased-automatic-script-along-with-doodly-toonly-should-i-use-the-same-login-credentials.md): Learn that Automatic Script has separate login credentials from Doodly and Toonly. If you can't find your welcome email, you can reset your password from the Automatic Script login page using your ... - [Automatic Script: I Did Not Receive My Login Credentials](https://support.voomly.com/en/articles/12735611-automatic-script-i-did-not-receive-my-login-credentials.md): Learn what to do if you didn't receive your Automatic Script login credentials after purchase, including how to check your spam folder and use the Forgot Password option to access your account. ## Customer Center & Billing - [How Do I Update My Email Address?](https://support.voomly.com/en/articles/12735515-how-do-i-update-my-email-address.md): Learn how to update your Voomly account email address by contacting the support team with your old email, new email, and a copy of your invoice for verification. - [I Did Not Receive A Receipt Or Payment Confirmation](https://support.voomly.com/en/articles/12735525-i-did-not-receive-a-receipt-or-payment-confirmation.md): Learn what to do if you did not receive a Voomly payment receipt or confirmation email, including how to check your spam folder, download your invoice from the customer center, and contact support ... - [Cancellation FAQ](https://support.voomly.com/en/articles/12735526-cancellation-faq.md): Find answers to common cancellation questions for Voomly, including how to cancel a trial, request a refund within 30 days, retrieve invoices, check for duplicate charges, and understand access aft... - [Do You Have a Free Trial for Voomly Cloud?](https://support.voomly.com/en/articles/12735535-do-you-have-a-free-trial-for-voomly-cloud.md): Learn that Voomly Cloud is free to use as a single sign-on app for all Voomly purchases, and understand the difference between the Voomly Cloud application and the Voomly Cloud subscription plan. - [How can I get an invoice with my company details?](https://support.voomly.com/en/articles/12735546-how-can-i-get-an-invoice-with-my-company-details.md): Learn how to request a customized Voomly invoice with your company name, address, and VAT number by contacting support, or how to download a standard invoice from the customer center. - [How Can I Verify If I Have Standard Or Enterprise?](https://support.voomly.com/en/articles/12735554-how-can-i-verify-if-i-have-standard-or-enterprise.md): Learn how to check whether your Voomly account is Standard or Enterprise by looking for the Enterprise label in the upper right corner of your dashboard after logging in. - [Can I Pay With A Debit Card?](https://support.voomly.com/en/articles/12735603-can-i-pay-with-a-debit-card.md): Learn whether you can pay for Voomly products with a debit card. While credit cards are the standard payment method, debit cards may work depending on your card-issuing bank's approval. - [Payment Failed](https://support.voomly.com/en/articles/12735620-payment-failed.md): Learn what to do if your Voomly payment fails, including steps like verifying card details, trying a different browser or network, and contacting support. Note that only credit and debit cards are ... - [What Is The Difference Between One-Time Products And Subscriptions?](https://support.voomly.com/en/articles/12735622-what-is-the-difference-between-one-time-products-and-subscriptions.md): Learn the difference between one-time lifetime purchases and recurring subscription plans in Voomly, including what happens to your access if you cancel a subscription. - [Can I Pause My Subscription?](https://support.voomly.com/en/articles/12735625-can-i-pause-my-subscription.md): Learn that Voomly does not offer a subscription pause option. If you need a break, you can cancel your subscription and reactivate it when you are ready. - [Do you have a money-back guarantee?](https://support.voomly.com/en/articles/12735633-do-you-have-a-money-back-guarantee.md): Learn about Voomly's 30-day money-back guarantee and how to contact the support team to request a refund within 30 days of your purchase. - [Can I Upgrade To Enterprise Later?](https://support.voomly.com/en/articles/12735747-can-i-upgrade-to-enterprise-later.md): Learn that you can upgrade to a Voomly Enterprise plan at any time after your initial purchase by reaching out to the support team. - [Subscription Plans](https://support.voomly.com/en/articles/12735782-subscription-plans.md): Learn about the available subscription plans for all Voomly apps, including Doodly, Toonly, Talkia, PYKS, People Builder, and Voomly — with Standard and Enterprise options and links to each product... - [Can I Cancel At Any Time?](https://support.voomly.com/en/articles/12735784-can-i-cancel-at-any-time.md): Learn how to cancel your Voomly subscription at any time through the Billing Portal or Customer Center, and how to request a refund within 30 days of your purchase by contacting support. - [Do You Have A Free Trial?](https://support.voomly.com/en/articles/12735864-do-you-have-a-free-trial.md): Learn about the 14-day free trial for the Voomly Cloud plan, which includes access to Voomly, Doodly, Toonly, Talkia, Pyks, and People Builder, and how to cancel before the trial ends. - [Voomly Billing Portal: How To Update My Credit Card?](https://support.voomly.com/en/articles/12735541-voomly-billing-portal-how-to-update-my-credit-card.md): Learn how to update your credit card payment method in the Voomly Billing Portal by logging in with your purchase email, verifying with a code, and editing your billing details. - [Voomly Billing Portal: How Do I Access The Billing Portal](https://support.voomly.com/en/articles/12735542-voomly-billing-portal-how-do-i-access-the-billing-portal.md): Learn how to access the Voomly Billing Portal by entering your purchase email and verifying with a code sent to your inbox, where you can manage your purchases and subscription. - [Voomly Billing Portal: Cancellation](https://support.voomly.com/en/articles/12735623-voomly-billing-portal-cancellation.md): Learn how to cancel your Voomly subscription through the Billing Portal, what to do if you cannot log in, and how to request a refund within 30 days by contacting support with your purchase receipt. - [Voomly Customer Center: Paying a late invoice](https://support.voomly.com/en/articles/12735510-voomly-customer-center-paying-a-late-invoice.md): Learn how to pay a past-due invoice in the Voomly Customer Center or directly from a payment reminder email, using your existing card or by adding a new one. - [Voomly Customer Center: Order History & Download Invoice](https://support.voomly.com/en/articles/12735513-voomly-customer-center-order-history-download-invoice.md): Learn how to view your order history, download invoices as a PDF, and change the payment method on an existing subscription from the Voomly Customer Center. - [Voomly Customer Center: How Do I Update My Credit Card?](https://support.voomly.com/en/articles/12735516-voomly-customer-center-how-do-i-update-my-credit-card.md): Learn how to update, delete, or add a new credit card in the Voomly Customer Center, including step-by-step instructions for managing your payment methods from your account settings. ## Doodly - [Doodly: How do I set up my thumbnail?](https://support.voomly.com/en/articles/12735548-doodly-how-do-i-set-up-my-thumbnail.md): Learn how thumbnails work in Doodly. The first scene of your video is used as the thumbnail automatically and cannot be set manually within the app — but can be customized on external platforms lik... - [Doodly - What's the maximum number of videos I can create?](https://support.voomly.com/en/articles/12735549-doodly-what-s-the-maximum-number-of-videos-i-can-create.md): Learn that there is no limit to the number of videos you can create in Doodly — create as many as you need with your account. - [Doodly: Sharing Your Video with Another Doodly Account](https://support.voomly.com/en/articles/12735563-doodly-sharing-your-video-with-another-doodly-account.md): Learn how to share a Doodly project with another Doodly member by right-clicking the project and entering their email. Note that projects can only be shared with active Doodly account holders. - [Doodly: How can I delete a Doodly video?](https://support.voomly.com/en/articles/12735644-doodly-how-can-i-delete-a-doodly-video.md): Learn how to delete a Doodly video from your main dashboard by clicking the red garbage icon on the project you want to remove. - [Doodly: How can I add subtitles to my video?](https://support.voomly.com/en/articles/12735646-doodly-how-can-i-add-subtitles-to-my-video.md): Learn how to enable subtitles in Doodly for your entire project or for a specific scene using the gear icon or Scene Settings panel. Note that scene-level subtitles are not automatically generated. - [Doodly: How do I use the Pan and Zoom feature?](https://support.voomly.com/en/articles/12735647-doodly-how-do-i-use-the-pan-and-zoom-feature.md): Learn how to use the Pan and Zoom feature in Doodly by adding an fx block to the camera timeline, adjusting the camera frame size and position, and setting the duration of the zoom effect. - [Doodly: Why are the save, export, and preview controls missing?](https://support.voomly.com/en/articles/12735650-doodly-why-are-the-save-export-and-preview-controls-missing.md): Learn why the Save, Export, and Preview buttons appear to be missing in Doodly. The right side panel is scrollable — simply scroll back up to reveal the controls hidden behind a long image list. - [Doodly: Is there an auto-save feature?](https://support.voomly.com/en/articles/12735652-doodly-is-there-an-auto-save-feature.md): Learn that Doodly includes an auto-save feature that can be found and enabled under the Settings option in the bottom left-hand side of the project editor interface. - [Doodly: How can I add a custom background to my project?](https://support.voomly.com/en/articles/12735653-doodly-how-can-i-add-a-custom-background-to-my-project.md): Learn how to add a custom background to your Doodly project by uploading your own image or selecting a custom color from the Scene Settings panel in the timeline. - [Doodly: Why are my scenes cropped or partially visible?](https://support.voomly.com/en/articles/12735654-doodly-why-are-my-scenes-cropped-or-partially-visible.md): Learn why Doodly scenes appear cropped or partially visible due to a previous pan and zoom end frame carrying over to subsequent scenes, and how to fix it by adding a new pan and zoom effect set to... - [Doodly: Why are my images not visible on the black/greenboard?](https://support.voomly.com/en/articles/12735655-doodly-why-are-my-images-not-visible-on-the-black-greenboard.md): Learn why images may not be visible on the black or green board in Doodly and how to fix it by toggling the Invert option in Asset Settings to make your image appear correctly on dark backgrounds. - [Doodly: Can I preview multiple scenes at one time?](https://support.voomly.com/en/articles/12735656-doodly-can-i-preview-multiple-scenes-at-one-time.md): Learn the three ways to preview your Doodly project — from the beginning, side-by-side, or a single scene — and how to access each option from the project dashboard. - [Doodly: Why are images from earlier scenes appearing in different scenes?](https://support.voomly.com/en/articles/12735657-doodly-why-are-images-from-earlier-scenes-appearing-in-different-scenes.md): Learn why images from earlier Doodly scenes bleed into other scenes and how to fix it by changing the scene transition from Camera Panning to Swipe Mixed or leaving blank spaces at the edges of eac... - [Doodly: Can I create folders for my videos?](https://support.voomly.com/en/articles/12735658-doodly-can-i-create-folders-for-my-videos.md): Learn how to create folders and sub-folders in Doodly to organize your videos, including how to name them and choose between personal and shared folder options. - [Doodly: Why are my images blurry and have white dots on the black/greenboard?](https://support.voomly.com/en/articles/12735660-doodly-why-are-my-images-blurry-and-have-white-dots-on-the-black-greenboard.md): Learn why images appear blurry or have white dots on a black or green board in Doodly. This is caused by a built-in chalk effect that cannot be disabled — switching to a whiteboard, glass board, or... - [Doodly: How can I set my video resolution?](https://support.voomly.com/en/articles/12735661-doodly-how-can-i-set-my-video-resolution.md): Learn how to set your Doodly video resolution when creating a new project or adjust it in the export settings before exporting. The recommended resolution is 1920x1080. - [Doodly: How Do I Set The Draw Duration?](https://support.voomly.com/en/articles/12735662-doodly-how-do-i-set-the-draw-duration.md): Learn how to set the draw duration for a layer or individual asset in Doodly using the layer controls, timeline dragging, or the image settings of a specific asset. - [Doodly: Why is my image being erased?](https://support.voomly.com/en/articles/12735664-doodly-why-is-my-image-being-erased.md): Learn why images are being automatically erased in Doodly due to the Smart Erase feature, and how to turn it off globally in Video Settings or for individual assets through the image settings. - [Doodly: How can I zoom in and out of the canvas?](https://support.voomly.com/en/articles/12735665-doodly-how-can-i-zoom-in-and-out-of-the-canvas.md): Learn how to zoom in and out of the Doodly canvas using the plus and minus icons in the tool menu on the right side of your project editor. - [Doodly: Why can't I find the Doodly pencil icon?](https://support.voomly.com/en/articles/12735668-doodly-why-can-t-i-find-the-doodly-pencil-icon.md): Learn why the pencil icon is not visible in Doodly. The draw path editor only appears for custom uploaded images and Doodly Rainbow colored images — built-in Doodly assets already have pre-made dra... - [Doodly: How Do I Preview My Doodly Project?](https://support.voomly.com/en/articles/12735669-doodly-how-do-i-preview-my-doodly-project.md): Learn the three ways to preview your Doodly project — previewing the entire video, a single scene, or using the side-by-side preview mode directly from the canvas. - [Doodly: What is Doodly Rainbow?](https://support.voomly.com/en/articles/12735671-doodly-what-is-doodly-rainbow.md): Learn what Doodly Rainbow is — a paid add-on that enables color animation in your Doodly videos. It is not included in the Standard or Enterprise license and must be purchased separately. - [Doodly: Can I add multiple audio tracks to my timeline?](https://support.voomly.com/en/articles/12735673-doodly-can-i-add-multiple-audio-tracks-to-my-timeline.md): Learn how to add multiple audio tracks to your Doodly timeline by clicking the three dots next to the speaker icon and selecting the Add Track option. - [Doodly: Grouping Assets](https://support.voomly.com/en/articles/12735676-doodly-grouping-assets.md): Learn how to group multiple assets in Doodly to apply shared settings, flip, rotate, move to foreground or background, and delete them all at once using keyboard shortcuts on Mac or Windows. - [Doodly: How do I duplicate or rename a Doodly video or scene?](https://support.voomly.com/en/articles/12735712-doodly-how-do-i-duplicate-or-rename-a-doodly-video-or-scene.md): Learn how to duplicate or rename a Doodly video or scene, including how to copy a scene and paste it to a different location in your project timeline. - [Doodly: Can I download Doodly on my tablet or mobile device?](https://support.voomly.com/en/articles/12735723-doodly-can-i-download-doodly-on-my-tablet-or-mobile-device.md): Learn that Doodly is currently only available as a desktop application and does not support mobile or tablet devices. - [Doodly: How can I add a watermark/logo in my project?](https://support.voomly.com/en/articles/12735734-doodly-how-can-i-add-a-watermark-logo-in-my-project.md): Learn how to add a watermark or logo to your Doodly project by using a low-opacity image or text asset, duplicating it across scenes, or uploading a custom background that includes your branding. - [Doodly: How can I activate Doodly Rainbow?](https://support.voomly.com/en/articles/12735746-doodly-how-can-i-activate-doodly-rainbow.md): Learn what Doodly Rainbow is, how to activate it before or after adding assets to your canvas, and how to mix colored and black-and-white objects within the same project. Note that Rainbow is a sep... - [Doodly: How do I customize video settings?](https://support.voomly.com/en/articles/12735753-doodly-how-do-i-customize-video-settings.md): Learn how to customize Doodly video settings including renaming your project, changing the background and hand style, setting scene transitions, enabling auto-erase mode, and adding custom backgrou... - [Doodly: How can I erase text and replace it with another?](https://support.voomly.com/en/articles/12735767-doodly-how-can-i-erase-text-and-replace-it-with-another.md): Learn how to simulate erasing and replacing text in Doodly by using the exit animation erase option and following a draw, erase, redraw sequence within your scene. - [Doodly: Available Hand Style For Doodly](https://support.voomly.com/en/articles/12735768-doodly-available-hand-style-for-doodly.md): Learn what hand styles are available in Doodly, how to change the hand style for your entire project or a specific scene, and how to remove the hand effect entirely. - [Doodly: Adding, Editing, and Previewing scenes](https://support.voomly.com/en/articles/12735770-doodly-adding-editing-and-previewing-scenes.md): Learn how to add new scenes, rearrange them in the timeline, extend scene duration using Scene Settings, and preview individual or multiple scenes in Doodly. - [Doodly: How can I add color to my images?](https://support.voomly.com/en/articles/12735771-doodly-how-can-i-add-color-to-my-images.md): Learn how to add color to your Doodly images using Doodly Rainbow or by importing a colored image and adding custom draw paths to simulate a coloring animation effect. - [Doodly: Can I download Doodly on multiple computers?](https://support.voomly.com/en/articles/12735772-doodly-can-i-download-doodly-on-multiple-computers.md): Learn that you can install Doodly on as many devices as you like since all projects are saved to the cloud. Just close Doodly on one device before opening it on another to avoid sync errors. - [Doodly: How do I edit individual assets within a project?](https://support.voomly.com/en/articles/12735773-doodly-how-do-i-edit-individual-assets-within-a-project.md): Learn how to edit individual assets in Doodly, including deleting assets, creating and turning off draw paths, adjusting enter and exit animations, copying and pasting, layering, and moving assets ... - [Doodly: How Do I Import A Custom Character In Doodly?](https://support.voomly.com/en/articles/12735774-doodly-how-do-i-import-a-custom-character-in-doodly.md): Learn how to import a custom character into Doodly by navigating to the character menu, uploading your image file, and giving it a title so it appears in your character library. - [Doodly: Uploading Font In Doodly](https://support.voomly.com/en/articles/12735775-doodly-uploading-font-in-doodly.md): Learn how to upload a custom font into Doodly, including accepted file formats \(.ttf or .otf\), how to test font compatibility before uploading, and where to find your uploaded font in the text menu. - [Doodly: Exporting Your Doodly Videos](https://support.voomly.com/en/articles/12735833-doodly-exporting-your-doodly-videos.md): Learn how to export a Doodly video to your computer or Voomly Cloud, choose your file format, resolution, FPS, and quality settings, and troubleshoot common export issues. - [Doodly: Voiceover And Sound](https://support.voomly.com/en/articles/12735844-doodly-voiceover-and-sound.md): Learn how to add and manage voiceovers and sound in Doodly, including recording directly in the app, uploading custom MP3 files, adding audio to the timeline, editing, fading, renaming, and adjusti... - [Doodly: How do I Import A Custom Image Into Doodly?](https://support.voomly.com/en/articles/12735846-doodly-how-do-i-import-a-custom-image-into-doodly.md): Learn how to import custom images into Doodly, including accepted file formats, how to upload and delete images from your library, and how to invert black images for use on dark or chalkboard backg... - [Doodly: How To Add Text](https://support.voomly.com/en/articles/12735858-doodly-how-to-add-text.md): Learn how to add and format text in Doodly, including changing font styles and colors, enabling word wrap, using right-to-left text orientation, and placing text within your video scenes. - [Doodly: Create And Manage A Project/Folder](https://support.voomly.com/en/articles/12735885-doodly-create-and-manage-a-project-folder.md): Learn how to create a new Doodly project, create folders to organize your videos, and manage projects by dragging them into personal or shared project folders. - [Doodly: Choose A Canvas Or Background](https://support.voomly.com/en/articles/12735886-doodly-choose-a-canvas-or-background.md): Learn about the different canvas and background options available in Doodly — including whiteboard, chalkboard, glass board, custom color, custom image, and green screen — and how to apply them to ... - [Doodly: Choose A Hand Style Or Remove Hand](https://support.voomly.com/en/articles/12735887-doodly-choose-a-hand-style-or-remove-hand.md): Learn how to select a hand style in Doodly — including left, right, real, or cartoon hands — or remove the hand entirely using the Scene Settings panel. - [Doodly: Adding / Removing Images, Characters, And Scenes](https://support.voomly.com/en/articles/12735888-doodly-adding-removing-images-characters-and-scenes.md): Learn how to add and remove images, characters, props, and scenes in Doodly — including how to drag assets onto your canvas, delete them, and replace or add to existing scenes. - [Doodly -Where can I see my Marketplace bundle purchase?](https://support.voomly.com/en/articles/12735890-doodly-where-can-i-see-my-marketplace-bundle-purchase.md): Learn how to find your Doodly Marketplace bundle purchases inside a project by navigating to the Marketplace tab next to the audio tab and selecting the image option. - [Doodly: Troubleshoot Your Voice Recording](https://support.voomly.com/en/articles/12735564-doodly-troubleshoot-your-voice-recording.md) - [Doodly: Windows 0xc000007b Error](https://support.voomly.com/en/articles/12735612-doodly-windows-0xc000007b-error.md): Learn what the Windows 0xc000007b error means when launching Doodly and where to find the recommended steps to resolve this common Windows system file issue. - [Doodly: Why can't I record a voiceover on my MAC computer?](https://support.voomly.com/en/articles/12735613-doodly-why-can-t-i-record-a-voiceover-on-my-mac-computer.md): Learn how to fix voiceover recording issues on a Mac in Doodly by granting microphone access to Doodly through your Mac's Privacy & Security settings. - [Doodly: How do I troubleshoot training video playback issues?](https://support.voomly.com/en/articles/12735614-doodly-how-do-i-troubleshoot-training-video-playback-issues.md): Learn how to troubleshoot Doodly training video playback issues, including tips for checking your internet speed, clearing your browser cache, switching to Chrome, and updating your Flash Player. - [Doodly: I am trying to upload/download, and the spinning icon is not going away](https://support.voomly.com/en/articles/12735615-doodly-i-am-trying-to-upload-download-and-the-spinning-icon-is-not-going-away.md): Learn how to fix a stuck spinning icon in Doodly during uploads or downloads, including how slow internet speeds, public networks, and insufficient RAM can cause the issue. - [Doodly: I can't access parts of my Doodly Dashboard](https://support.voomly.com/en/articles/12735616-doodly-i-can-t-access-parts-of-my-doodly-dashboard.md): Learn how to fix missing or inaccessible sections of the Doodly dashboard caused by a second monitor or screen resolution set above 100%, including keyboard shortcuts to reset your zoom level. - [Doodly: I am receiving an error message when opening Doodly](https://support.voomly.com/en/articles/12735617-doodly-i-am-receiving-an-error-message-when-opening-doodly.md): Learn how to fix an error message when opening Doodly, including how to check your internet speed and why public or secured networks can prevent the software from connecting to the server. - [Doodly: Why has my anti-virus software flagged Doodly?](https://support.voomly.com/en/articles/12735618-doodly-why-has-my-anti-virus-software-flagged-doodly.md): Learn why your antivirus software may flag Doodly during installation and how to add it to your antivirus exclusion list so it is recognized as a trusted and safe application. - [Do you have a phone number?](https://support.voomly.com/en/articles/12735547-do-you-have-a-phone-number.md): Learn that Voomly does not offer phone support. The support team is available via email and can be reached using the Support button at the bottom right corner of your screen. - [Doodly: Are there tutorials for Doodly?](https://support.voomly.com/en/articles/12735553-doodly-are-there-tutorials-for-doodly.md): Learn where to find Doodly tutorial videos on the official Doodly YouTube channel to help you get started and stay up to date with new tutorials as they are released. - [How Can I Contact Support?](https://support.voomly.com/en/articles/12735645-how-can-i-contact-support.md): Learn how to contact Voomly support by using the Support button at the bottom right corner of your screen or by reaching out directly via email. - [Doodly: Are there video templates we can use?](https://support.voomly.com/en/articles/12735670-doodly-are-there-video-templates-we-can-use.md): Learn how to access free video templates in Doodly based on your Standard or Enterprise account level, and where to purchase additional templates from the Doodly Marketplace. - [Doodly: Update Password & Log In](https://support.voomly.com/en/articles/12735764-doodly-update-password-log-in.md): Learn how to log in to Doodly, update your password from within the app, and reset your password using the forgot password option. Note that email and password login will be discontinued — Voomly C... - [Doodly: Do I own the work I create?](https://support.voomly.com/en/articles/12735852-doodly-do-i-own-the-work-i-create.md): Learn about Doodly's ownership policy. The videos and content you create using Doodly belong to you, while Doodly retains rights to the software and built-in creative assets licensed for use within... - [Doodly: Do I need to pay extra to get the bundle images from the Doodly Marketplace?](https://support.voomly.com/en/articles/12735853-doodly-do-i-need-to-pay-extra-to-get-the-bundle-images-from-the-doodly-marketplace.md): Learn that Doodly Marketplace image bundles are sold separately and are not included in your Doodly license. They are a pay-per-bundle option for users who need additional images beyond what is inc... - [Doodly: Where can I get more images?](https://support.voomly.com/en/articles/12735855-doodly-where-can-i-get-more-images.md): Learn the three ways to get more images in Doodly — purchasing bundles from the Doodly Marketplace, importing your own custom images, or using free video templates. - [Doodly: What is Doodly’s Image policy?](https://support.voomly.com/en/articles/12735856-doodly-what-is-doodly-s-image-policy.md): Learn about Doodly's image policy, including how stock images are royalty-free for use within the software only, and how imported custom images are stored in your account and owned by you. - [Doodly: Downloading and Installing Doodly](https://support.voomly.com/en/articles/12735869-doodly-downloading-and-installing-doodly.md): Learn how to download and install Doodly through the Voomly Cloud app, including how to find your purchased products, install them, and launch them from your dashboard. - [Doodly FAQ](https://support.voomly.com/en/articles/12735872-doodly-faq.md): Find answers to the most common Doodly questions, including video limits, autosave, templates, image policy, ownership rights, Doodly Rainbow, mobile availability, and where to find tutorials and a... - [What is Doodly?](https://support.voomly.com/en/articles/12735876-what-is-doodly.md): Learn what Doodly is — a drag-and-drop whiteboard animation software that lets anyone create professional explainer videos, instructional content, and promotional videos without any design or anima... ## General Information - [Where Are My Affiliate Links?](https://support.voomly.com/en/articles/12735503-where-are-my-affiliate-links.md): Learn how to find your Voomly affiliate links by logging into the Voomly Customer Center, navigating to the Affiliate Center, and copying your links from the Active Campaigns section. - [How To Become A Voomly Affiliate Partner](https://support.voomly.com/en/articles/12735504-how-to-become-a-voomly-affiliate-partner.md): Learn how to apply to become a Voomly affiliate partner, set up your payment method, accept the affiliate agreement, and understand commission rates and payment schedules. - [What Is The Difference Between Doodly and Toonly?](https://support.voomly.com/en/articles/12735545-what-is-the-difference-between-doodly-and-toonly.md): Learn the difference between Doodly and Toonly. Doodly creates whiteboard-style doodle videos, while Toonly creates animated cartoon explainer videos with characters that can walk, run, and jump. - [Is there a limit to how long a video can be?](https://support.voomly.com/en/articles/12735550-is-there-a-limit-to-how-long-a-video-can-be.md): Learn that there is no maximum video length limit in Voomly software. Keep in mind that longer videos will take more time to export. - [Are There Any Trainings Available?](https://support.voomly.com/en/articles/12735556-are-there-any-trainings-available.md): Learn where to find training videos for all Voomly products, including Voomly, Doodly, Toonly, PYKS, Talkia, People Builder, and Automatic Script — with direct links to each product's tutorial page. - [FaceBook Communities & Blogs](https://support.voomly.com/en/articles/12735562-facebook-communities-blogs.md): Find links to the official Voomly Facebook communities for Doodly, Toonly, and Voomly users — plus the Voomly blog — where you can connect with other users, share ideas, and get feedback. - [Are There Software Updates?](https://support.voomly.com/en/articles/12735725-are-there-software-updates.md): Learn how to update your Voomly software by signing into Voomly Cloud and clicking the Update button next to each product or using the Update All option when a new version is available. - [I Did Not Receive My Login Credentials](https://support.voomly.com/en/articles/12735766-i-did-not-receive-my-login-credentials.md): Learn what to do if you did not receive your Voomly login credentials after purchase, including how to check your spam folder, access your software through Voomly Cloud, and contact support if needed. - [I submitted A Support Ticket, When Will I Receive A Reply?](https://support.voomly.com/en/articles/12735847-i-submitted-a-support-ticket-when-will-i-receive-a-reply.md): Learn how long it takes to receive a reply after submitting a Voomly support ticket. Most responses arrive within 24 hours, Monday through Friday, 7am–4pm Eastern Time. - [How Can I Submit A Feature Request?](https://support.voomly.com/en/articles/12735849-how-can-i-submit-a-feature-request.md): Learn how to submit a feature request to the Voomly team by contacting the Customer Experience team with as much detail as possible. Note that feature requests are not guaranteed to be implemented. - [Whitelist Domains](https://support.voomly.com/en/articles/12735932-whitelist-domains.md): Learn which domains need to be whitelisted to access Voomly Cloud, Doodly, and Talkia — useful if you are unable to connect on a company or restricted network and need to share settings with your s... - [How To Get Webinar Join Code For Webby](https://support.voomly.com/en/articles/12741874-how-to-get-webinar-join-code-for-webby.md): Learn what to do when prompted for a Webinar Join Code for Webby. Skip the code prompt and instead use the join link from the You're In confirmation email sent to you after registering. ## People Builder - [People Builder: Frequently Asked Questions](https://support.voomly.com/en/articles/12735577-people-builder-frequently-asked-questions.md): Find answers to common People Builder questions, including customization options, skin tones, system requirements, internet access needs, free trial availability, and how to get support. - [People Builder: Downloading and Installing People Builder](https://support.voomly.com/en/articles/12735579-people-builder-downloading-and-installing-people-builder.md): Learn how to download and install People Builder through the Voomly Cloud app and launch it from your installed apps dashboard. - [People Builder: Create And Customize Character](https://support.voomly.com/en/articles/12735581-people-builder-create-and-customize-character.md): Learn how to create and customize a People Builder character, including selecting gender, adjusting skin tone, choosing hairstyles, facial features, and outfits, then exporting your character as a ... - [What is People Builder?](https://support.voomly.com/en/articles/12735883-what-is-people-builder.md): Learn what People Builder is — a character creation tool that lets you build fully customized characters with the right gender, age, skin tone, and facial expressions for use in your Doodly videos. - [People Builder: Manage Characters](https://support.voomly.com/en/articles/12735915-people-builder-manage-characters.md): Learn how to manage your People Builder characters, including how to access existing projects, open, rename, duplicate, and delete characters, and create new ones from the main dashboard. - [People Builder: Change Character To Color Or Black & White](https://support.voomly.com/en/articles/12735916-people-builder-change-character-to-color-or-black-white.md): Learn how to switch a People Builder character between color and black and white using the color mode button and color wheel icon. Note that the Rainbow feature must be enabled to use skin tone opt... ## Pyks - [PYKS: Create E-Covers](https://support.voomly.com/en/articles/12735917-pyks-create-e-covers.md): Learn how to create an eCover in Pyks, including selecting a template, customizing your design with images and text, using the 3D preview, and exporting your finished cover in multiple angles. - [PYKS: Creating Custom Images](https://support.voomly.com/en/articles/12735918-pyks-creating-custom-images.md): Learn how to create a custom image in Pyks, including setting your image dimensions, importing images from your desktop, customizing with the toolbar and layers, and exporting the final result. - [PYKS: Toolbar - Move Tool Customizations](https://support.voomly.com/en/articles/12735919-pyks-toolbar-move-tool-customizations.md): Learn how to use the Move Tool in Pyks to reposition, resize, rotate, flip, blend, and adjust the opacity of layers within your project using either mouse controls or numeric inputs. - [PYKS: Toolbar - Add Images To Your Project](https://support.voomly.com/en/articles/12735920-pyks-toolbar-add-images-to-your-project.md): Learn how to add images to your Pyks project by searching the built-in Pixabay image library or importing your own image directly from your desktop. - [PYKS: Toolbar - Adjust Image Attributes](https://support.voomly.com/en/articles/12735921-pyks-toolbar-adjust-image-attributes.md): Learn how to adjust image attributes in Pyks, including brightness, contrast, saturation, hue, grayscale, sepia, invert, and blur using the adjustment tool in the project dashboard. - [PYKS: Toolbar - Add Filters To Your Project](https://support.voomly.com/en/articles/12735922-pyks-toolbar-add-filters-to-your-project.md): Learn how to apply filters to individual layers in Pyks and how to save your favorite filters to the Favourites tab for quick access in future projects. - [PYKS: Toolbar - How To Use The Select Tool](https://support.voomly.com/en/articles/12735923-pyks-toolbar-how-to-use-the-select-tool.md): Learn how to use the Select Tool in Pyks to remove, keep, or duplicate a selected area of an image using lasso, polygonal, circle, or rectangle selection modes — with softness control for cleaner e... - [PYKS: Toolbar - How To Use The Shape Tool](https://support.voomly.com/en/articles/12735924-pyks-toolbar-how-to-use-the-shape-tool.md): Learn how to use the Shape Tool in Pyks to create and customize rectangles, circles, and lines — including how to adjust fill color, stroke color, and line width within your project. - [PYKS: Toolbar - How To Use Draw Tool](https://support.voomly.com/en/articles/12735925-pyks-toolbar-how-to-use-draw-tool.md): Learn how to use the Draw Tool in Pyks to add custom illustrations using a pencil or brush, and how to adjust tool size, opacity, color, and select which layer to draw on. - [PYKS: Toolbar - Customize And Add New Fonts](https://support.voomly.com/en/articles/12735926-pyks-toolbar-customize-and-add-new-fonts.md): Learn how to add and customize text in Pyks, including font style, size, alignment, color, and effects — plus how to import new fonts from your desktop into the font manager. - [PYKS: Toolbar - Eraser Tool](https://support.voomly.com/en/articles/12735927-pyks-toolbar-eraser-tool.md): Learn how to use the Eraser Tool in Pyks to remove parts of images or drawings by adjusting the size and softness. Note that the eraser tool cannot be used on text or shape layers. - [PYKS: Toolbar - How To Use The Replace Color Tool](https://support.voomly.com/en/articles/12735929-pyks-toolbar-how-to-use-the-replace-color-tool.md): Learn how to use the Replace Color Tool in Pyks to swap specific colors in an image using a source and target color, and adjust the tolerance slider to control how much color is replaced. Note that... - [PYKS: Toolbar - Resize Tool](https://support.voomly.com/en/articles/12735930-pyks-toolbar-resize-tool.md): Learn how to use the Resize Tool in Pyks to adjust the overall dimensions of your project area, reposition the crop frame, and apply or reset changes. Note that this tool resizes the project area —... - [PYKS: Toolbar - Layer Tool](https://support.voomly.com/en/articles/12735931-pyks-toolbar-layer-tool.md): Learn how to use the Layer Tool in Pyks to manage, rename, duplicate, delete, lock, hide, and rearrange layers within your project for precise control over your design layout. - [Pyks: Does Pyks Come with Step-by-Step Instructions?](https://support.voomly.com/en/articles/12735637-pyks-does-pyks-come-with-step-by-step-instructions.md): Learn where to find step-by-step Pyks tutorial videos to help you get started and make the most of the software's features. - [Pyks: Downloading and Installing Pyks](https://support.voomly.com/en/articles/12735639-pyks-downloading-and-installing-pyks.md): Learn how to download and install Pyks through the Voomly Cloud app and launch it from your installed apps dashboard. - [Pyks: Will Pyks work on a Mac and a PC?](https://support.voomly.com/en/articles/12735648-pyks-will-pyks-work-on-a-mac-and-a-pc.md): Learn that Pyks is compatible with both Mac and PC computers. - [Pyks: Are there any limitations or restrictions?](https://support.voomly.com/en/articles/12735649-pyks-are-there-any-limitations-or-restrictions.md): Learn about the only limitation of Pyks — an active internet connection is required to use the software. - [Pyks: I Am Receiving an Error Message Opening Pyks](https://support.voomly.com/en/articles/12735678-pyks-i-am-receiving-an-error-message-opening-pyks.md): Learn how to fix an error message when opening Pyks, including how to check your internet speed and why public or secured networks can prevent the software from connecting to the server. - [Pyks: Update Password & Log In](https://support.voomly.com/en/articles/12735681-pyks-update-password-log-in.md): Learn how to log in to Pyks, update your password from within the app, and reset your password using the forgot password option. Note that email and password login will be discontinued — Voomly Clo... - [What is Pyks?](https://support.voomly.com/en/articles/12735884-what-is-pyks.md): Learn what Pyks is — a drag-and-drop eCover creation tool that lets anyone design professional covers for eBooks, courses, and digital products using customizable templates without any design skills. ## Talkia - [Talkia: What is Talkia?](https://support.voomly.com/en/articles/12735727-talkia-what-is-talkia.md): Learn what Talkia is — a text-to-speech software that converts written text into life-like voiceovers for videos, ads, audiobooks, and more. - [Talkia: Is Talkia for any business?](https://support.voomly.com/en/articles/12735728-talkia-is-talkia-for-any-business.md): Learn that Talkia is suitable for any type of business regardless of industry, making it a versatile text-to-speech tool for creating voiceovers across any niche. - [Talkia: Where can I watch some tutorials on Talkia?](https://support.voomly.com/en/articles/12735730-talkia-where-can-i-watch-some-tutorials-on-talkia.md): Learn where to find Talkia tutorial videos on the official Talkia tutorials page to help you get started and make the most of the software's features. - [Talkia: How does Talkia differ from any other Technology on the Market?](https://support.voomly.com/en/articles/12735731-talkia-how-does-talkia-differ-from-any-other-technology-on-the-market.md): Learn what sets Talkia apart from other text-to-speech tools. Talkia uses WaveNet technology to produce natural-sounding voiceovers with correct syllable emphasis, natural breath pauses, and realis... - [Talkia: How Can I Change My Display Name and Picture in Talkia?](https://support.voomly.com/en/articles/12735737-talkia-how-can-i-change-my-display-name-and-picture-in-talkia.md): Learn how to update your display name and profile picture in Talkia by navigating to the profile icon in the top right corner and accessing the User Details tab in Settings. - [Talkia: Update Password & Log In](https://support.voomly.com/en/articles/12735738-talkia-update-password-log-in.md): Learn how to log in to Talkia, update your password from within the app, and reset your password using the forgot password option. Note that email and password login will be discontinued — Voomly C... - [Talkia FAQs](https://support.voomly.com/en/articles/12735875-talkia-faqs.md): Find answers to common Talkia questions, including how it works, supported platforms, available voices, language support, background music, speaking rate customization, and cloud storage for voiceo... - [What is Talkia?](https://support.voomly.com/en/articles/12735881-what-is-talkia.md): Learn where to find Talkia tutorial videos on the official Talkia tutorials page to help you get started and make the most of the software's features. - [Talkia: Why has my antivirus software flagged Talkia?](https://support.voomly.com/en/articles/12735691-talkia-why-has-my-antivirus-software-flagged-talkia.md): Learn why your antivirus software may flag Talkia during installation and how to add it to your antivirus exclusion list so it is recognized as a trusted and safe application. - [Talkia: I am trying to upload/download and the spinning icon is not going away](https://support.voomly.com/en/articles/12735693-talkia-i-am-trying-to-upload-download-and-the-spinning-icon-is-not-going-away.md): Learn how to fix a stuck spinning icon in Talkia during uploads or downloads, including how slow internet speeds and public or secured networks can prevent the software from connecting properly. - [Talkia: Downloading and Installing Talkia](https://support.voomly.com/en/articles/12735695-talkia-downloading-and-installing-talkia.md): Learn how to download and install Talkia through the Voomly Cloud app and launch it from your installed apps dashboard. - [Talkia: Adjusting Your Voiceover Gender, Origin, Pitch, and Speed](https://support.voomly.com/en/articles/12735557-talkia-adjusting-your-voiceover-gender-origin-pitch-and-speed.md): Learn how to customize your Talkia voiceover by selecting the voice gender, name, origin, and adjusting the pitch and speed before adding it to your project timeline. - [Talkia: Having Talkia Speak in Different Languages](https://support.voomly.com/en/articles/12735559-talkia-having-talkia-speak-in-different-languages.md): Learn the three ways to create voiceovers in different languages with Talkia — by pasting foreign text directly, using the built-in translation tool, or selecting a voice from the target language's... - [Talkia: Create Projects And Folders](https://support.voomly.com/en/articles/12735739-talkia-create-projects-and-folders.md): Learn how to create, organize, rename, duplicate, and delete projects and folders in Talkia to keep your voiceover projects neatly structured in the dashboard. - [Talkia: How do I stop the Speak It preview?](https://support.voomly.com/en/articles/12735740-talkia-how-do-i-stop-the-speak-it-preview.md): Learn how to stop the Speak It preview in Talkia by simply clicking the Speak It button again to pause the audio playback. - [Talkia: Will Talkia work on Mac?](https://support.voomly.com/en/articles/12735741-talkia-will-talkia-work-on-mac.md): Learn that Talkia is compatible with both Mac and Windows operating systems. - [Talkia: How do I delete audio segments that I’ve added to my timeline?](https://support.voomly.com/en/articles/12735742-talkia-how-do-i-delete-audio-segments-that-i-ve-added-to-my-timeline.md): Learn how to delete audio segments from your Talkia timeline by selecting the audio block and pressing the backspace or delete key on your keyboard. - [Talkia: Are the any limitations or restrictions?](https://support.voomly.com/en/articles/12735743-talkia-are-the-any-limitations-or-restrictions.md): Learn that the only limitation of Talkia is that an active internet connection is required to use the software. - [Talkia: Does Talkia offer cloud storage?](https://support.voomly.com/en/articles/12735744-talkia-does-talkia-offer-cloud-storage.md): Learn that Talkia includes cloud storage, so all your voiceover projects are saved and accessible at any time directly from within the application. - [Talkia: Are there kids’ voices available?](https://support.voomly.com/en/articles/12735748-talkia-are-there-kids-voices-available.md): Learn that Talkia offers youth voice options, making it easy to create marketing or educational voiceovers targeted at a younger audience. - [Talkia: Add Delay To Speech](https://support.voomly.com/en/articles/12735750-talkia-add-delay-to-speech.md): Learn how to add a delay to your Talkia voiceover at specific points in your text to create natural pauses or emphasis, and how to adjust timing between audio segments on the timeline. - [Talkia: Is there a mobile or tablet version for Talkia?](https://support.voomly.com/en/articles/12735751-talkia-is-there-a-mobile-or-tablet-version-for-talkia.md): Learn that Talkia is currently only available as a desktop application for PC and Mac — a mobile or tablet version is not yet available. - [Talkia: Add Background Music To Voiceover](https://support.voomly.com/en/articles/12735754-talkia-add-background-music-to-voiceover.md): Learn how to add background music to your Talkia voiceover, including choosing from built-in tracks or uploading your own, trimming clips, applying fade in and fade out effects, and balancing audio... - [Talkia: Can I customize the speaking rate?](https://support.voomly.com/en/articles/12735756-talkia-can-i-customize-the-speaking-rate.md): Learn that Talkia allows you to customize the speaking rate of your voiceover by slowing it down or speeding it up by up to 4x to match the tone and pace of your content. - [Talkia: How many voice files can we create per month?](https://support.voomly.com/en/articles/12735757-talkia-how-many-voice-files-can-we-create-per-month.md): Learn that there is no monthly limit on the number of voice files you can create in Talkia — create as many as you need. - [Talkia: Does the speech sound fluent and natural?](https://support.voomly.com/en/articles/12735758-talkia-does-the-speech-sound-fluent-and-natural.md): Learn how Talkia uses WaveNet technology to produce natural-sounding speech with correct syllable emphasis, natural breath pauses, and realistic tones — making it one of the most human-like text-to... - [Talkia: What are the supported export formats for Talkia?](https://support.voomly.com/en/articles/12735759-talkia-what-are-the-supported-export-formats-for-talkia.md): Learn that Talkia exports voiceovers in MP3 audio format, which is compatible with most devices and video editing software. - [Talkia: Does Talkia come with step-by-step instructions?](https://support.voomly.com/en/articles/12735760-talkia-does-talkia-come-with-step-by-step-instructions.md): Learn where to find step-by-step Talkia video tutorials to help you get started and take full advantage of the software's features. - [Talkia: Add Emphasis To Your Speech](https://support.voomly.com/en/articles/12735762-talkia-add-emphasis-to-your-speech.md): Learn how to add emphasis to specific words or phrases in your Talkia voiceover by selecting from four emphasis levels — strong, moderate, normal, or reduced — to control volume and speaking rate. - [Talkia: Is Talkia compatible with video editing software programs like Doodly or Toonly?](https://support.voomly.com/en/articles/12735763-talkia-is-talkia-compatible-with-video-editing-software-programs-like-doodly-or-toonly.md): Learn that Talkia voiceovers can be exported as MP3 files, making them compatible with Doodly, Toonly, and any other video editing software that supports MP3 audio. - [Talkia: How does Talkia work? Let's Create A Voiceover](https://support.voomly.com/en/articles/12735776-talkia-how-does-talkia-work-let-s-create-a-voiceover.md): Learn how to create a voiceover in Talkia step by step — from adding text and selecting a voice by gender and country, to customizing pitch and speed, previewing, and adding it to the timeline for ... - [Talkia: How do I integrate my voiceover into my Doodly Or Toonly videos?](https://support.voomly.com/en/articles/12735777-talkia-how-do-i-integrate-my-voiceover-into-my-doodly-or-toonly-videos.md): Learn how Automatic Script works with Doodly and Toonly. Scripts cannot be automatically added to videos but can be downloaded as a PDF, Word, or PowerPoint file and manually used as text or a voic... - [Talkia: What if there are some mispronounced words?](https://support.voomly.com/en/articles/12735778-talkia-what-if-there-are-some-mispronounced-words.md): Learn what to do if Talkia mispronounces a word, including how to switch to a different voice from the 300+ available options to find one that best fits your speech. - [Talkia: Which foreign languages can I create voice-overs in?](https://support.voomly.com/en/articles/12735779-talkia-which-foreign-languages-can-i-create-voice-overs-in.md): Learn that Talkia supports voiceover creation in all major languages, allowing you to produce content for a global audience. - [Talkia: Customization In The Timeline](https://support.voomly.com/en/articles/12735914-talkia-customization-in-the-timeline.md): Learn how to customize your Talkia timeline by cutting, copying, pasting, and locking voice and audio clips to build a polished and precise voiceover project. ## Toonly - [Toonly: Upload Characters](https://support.voomly.com/en/articles/12735524-toonly-upload-characters.md): Learn how to upload custom characters into Toonly as objects, including how to use GIF files as animated characters and how to import People Builder characters — note that custom uploads cannot per... - [Toonly: How can I delete a Toonly video?](https://support.voomly.com/en/articles/12735583-toonly-how-can-i-delete-a-toonly-video.md): Learn how to delete a Toonly video from the main dashboard by navigating to the actions column and selecting the delete option next to your project. - [Toonly: How can I set the characters emotions?](https://support.voomly.com/en/articles/12735584-toonly-how-can-i-set-the-characters-emotions.md): Learn how to set a Toonly character's emotions by clicking the gear icon on the canvas and selecting the desired eye and mouth emotion from the dropdown in the animation settings. - [Toonly: Why is there an echo in my voiceover recording?](https://support.voomly.com/en/articles/12735585-toonly-why-is-there-an-echo-in-my-voiceover-recording.md): Learn why there is an echo in your Toonly voiceover recording and how to fix it by muting background music or wearing headphones before re-recording to prevent your mic from picking up audio bleed. - [Toonly: Can we work on one project at the same time?](https://support.voomly.com/en/articles/12735586-toonly-can-we-work-on-one-project-at-the-same-time.md): Learn that working on the same Toonly project simultaneously from multiple devices is not recommended, as it can cause saving and sync errors. - [Toonly: Why Does My Toonly Canvas Have A Blue Tint?](https://support.voomly.com/en/articles/12735588-toonly-why-does-my-toonly-canvas-have-a-blue-tint.md): Learn why your Toonly canvas has a blue tint — it is caused by the camera overlay from the Pan and Zoom feature — and how to hide it by clicking the icon to the left of the camera timeline. - [Toonly: Viewing tabs and adjusting the timeline size?](https://support.voomly.com/en/articles/12735589-toonly-viewing-tabs-and-adjusting-the-timeline-size.md): Learn how to scroll through tabs and adjust the Toonly timeline size using your mouse scroll wheel or trackpad scroll gesture when items are not fully visible due to your screen resolution. - [Toonly: How can I rename my project?](https://support.voomly.com/en/articles/12735590-toonly-how-can-i-rename-my-project.md): Learn how to rename a Toonly project by clicking on the project name box in the My Videos view, typing a new name, and pressing enter or clicking elsewhere to save it. - [Toonly: How do I undo and redo?](https://support.voomly.com/en/articles/12735591-toonly-how-do-i-undo-and-redo.md): Learn how to undo and redo actions in Toonly using the arrow buttons at the top left of the interface or keyboard shortcuts — Ctrl+Z to undo and Ctrl/Cmd+Shift+Z to redo. - [Toonly: I can't open Toonly on my Mac computer. Error: "not notarized."](https://support.voomly.com/en/articles/12735592-toonly-i-can-t-open-toonly-on-my-mac-computer-error-not-notarized.md): Learn how to fix the not notarized error when opening Toonly on a Mac by adjusting your Security & Privacy settings to allow the app to open from an unidentified developer. - [Toonly: Can I upload my videos on a social media platform?](https://support.voomly.com/en/articles/12735593-toonly-can-i-upload-my-videos-on-a-social-media-platform.md): Learn that exported Toonly videos can be uploaded to any social media platform, including Instagram and Facebook, after exporting your project from the software. - [Toonly: Why can't I record a voiceover on my MAC computer?](https://support.voomly.com/en/articles/12735594-toonly-why-can-t-i-record-a-voiceover-on-my-mac-computer.md): Learn how to fix voiceover recording issues on a Mac in Toonly by granting microphone access to Toonly through your Mac's Privacy & Security settings. - [Toonly: Why Is My Canvas/Scene Showing A Black Color](https://support.voomly.com/en/articles/12735595-toonly-why-is-my-canvas-scene-showing-a-black-color.md): Learn why your Toonly canvas or scene appears black and how to fix it by moving the orange playhead over your assets in the timeline or pressing the play button to load the scene. - [Toonly: Apply Text Underlay](https://support.voomly.com/en/articles/12735596-toonly-apply-text-underlay.md): Learn how to apply a text underlay in Toonly to improve text readability by adding a semi-transparent rectangle behind your text, and how to customize its opacity, color, and padding. - [Toonly: How Do I Edit Multiple Items At The Same Time?](https://support.voomly.com/en/articles/12735597-toonly-how-do-i-edit-multiple-items-at-the-same-time.md): Learn how to select and edit multiple items at the same time in Toonly using click-and-drag or Ctrl/Cmd+Click, and how to resize or adjust their duration together in the timeline. - [Toonly: Preview Scenes And Project](https://support.voomly.com/en/articles/12735598-toonly-preview-scenes-and-project.md): Learn how to preview individual scenes or your entire Toonly project using the play icon in the timeline or the preview icon in the top navigation bar. - [Toonly: How can I save my project?](https://support.voomly.com/en/articles/12735599-toonly-how-can-i-save-my-project.md): Learn how to save your Toonly project by clicking the Save icon located at the top left-hand side of the Toonly interface. - [Toonly: Why isn't my lip sync audio being recognized?](https://support.voomly.com/en/articles/12735600-toonly-why-isn-t-my-lip-sync-audio-being-recognized.md): Learn why Toonly lip sync is not recognizing your audio and how to fix it by placing your audio in the voiceover timeline \(blue\) instead of the music timeline \(green\). - [Toonly: Delete Items](https://support.voomly.com/en/articles/12735601-toonly-delete-items.md): Learn how to delete characters, objects, and text in Toonly — either directly from the canvas using the garbage can icon or from the timeline by right-clicking and selecting the remove button. - [Toonly: Are there any shortcuts that I can use?](https://support.voomly.com/en/articles/12735602-toonly-are-there-any-shortcuts-that-i-can-use.md): Learn how to access the full list of keyboard shortcuts available in Toonly for both Mac and PC users to speed up your workflow. - [Toonly: Is it possible to have the characters doing simultaneous actions with the lip-sync feature?](https://support.voomly.com/en/articles/12735677-toonly-is-it-possible-to-have-the-characters-doing-simultaneous-actions-with-the-lip-sync-feature.md): Learn that Toonly does not currently support simultaneous character actions with lip sync. As a workaround, one character can lip sync while another performs an action in the same scene. - [Toonly: Can I change the color of an object in Toonly?](https://support.voomly.com/en/articles/12735679-toonly-can-i-change-the-color-of-an-object-in-toonly.md): Learn that changing the color of built-in objects in Toonly is not currently supported, but you can upload your own custom image in your preferred color as a workaround. - [Toonly: How can I duplicate my project?](https://support.voomly.com/en/articles/12735680-toonly-how-can-i-duplicate-my-project.md): Learn how to duplicate a Toonly project from the My Videos dashboard using the copy icon, and how to rename the duplicated video before it appears in your project list. - [Toonly: Is there a mobile or tablet app for Toonly?](https://support.voomly.com/en/articles/12735682-toonly-is-there-a-mobile-or-tablet-app-for-toonly.md): Learn that Toonly is currently only available as a desktop application for Windows 10 and higher and Mac OS 11 \(Big Sur\) and higher — a mobile or tablet version is not yet available. - [Toonly: Can I apply two animations at the same time?](https://support.voomly.com/en/articles/12735683-toonly-can-i-apply-two-animations-at-the-same-time.md): Learn that Toonly currently does not support applying two animations simultaneously. If this is a feature you need, you can submit a request to the Customer Experience team. - [Toonly: How can I resize images?](https://support.voomly.com/en/articles/12735684-toonly-how-can-i-resize-images.md): Learn how to resize images and objects in Toonly by clicking on an item to reveal the resize handles and dragging them in or out to adjust the size. - [Toonly: Applying Scene Transitions](https://support.voomly.com/en/articles/12735685-toonly-applying-scene-transitions.md): Learn how to apply and remove scene transitions in Toonly by selecting from over 100 transition options in the scenes panel between each scene, or choosing none to remove them. - [Toonly: Customize My Toonly Characters](https://support.voomly.com/en/articles/12735686-toonly-customize-my-toonly-characters.md): Learn how to customize Toonly character colors — including hair, eyes, skin, and outfit — using the Animation Settings panel, and how to reset a character back to its default colors. - [Toonly: Do you have video templates we can use?](https://support.voomly.com/en/articles/12735689-toonly-do-you-have-video-templates-we-can-use.md): Learn that Toonly does not offer pre-made video templates, but you can explore sample videos on the Toonly website and follow the video tutorials to build your own unique projects from scratch. - [Toonly: Working with Toonly Scenes](https://support.voomly.com/en/articles/12735690-toonly-working-with-toonly-scenes.md): Learn how to work with scenes in Toonly, including how to add, rename, duplicate, copy and paste, rearrange, and delete scenes — including how to copy a scene from one project to another. - [Toonly: Trim Audio](https://support.voomly.com/en/articles/12735692-toonly-trim-audio.md): Learn how to trim and adjust audio in Toonly using the Playthrough setting or by dragging clips in the sound lane to control where audio starts, stops, and plays across scenes. - [Toonly: Can I upload Video Animations?](https://support.voomly.com/en/articles/12735694-toonly-can-i-upload-video-animations.md): Learn that Toonly is not a video editing tool and does not support uploading video animations. To merge videos, export your Toonly project first and use a third-party video editor. - [Toonly: Do you offer the option to Pan and Zoom?](https://support.voomly.com/en/articles/12735696-toonly-do-you-offer-the-option-to-pan-and-zoom.md): Learn that Toonly includes a Pan and Zoom feature available to all members, including camera snapping options and the ability to show or hide the camera overlay from the timeline. - [Toonly: How can I rotate an object?](https://support.voomly.com/en/articles/12735697-toonly-how-can-i-rotate-an-object.md): Learn how to rotate an object in Toonly using the red square handle that appears when clicking on an item, and how to animate the rotation using keyframes and direction settings. - [Toonly: How can I export my project?](https://support.voomly.com/en/articles/12735698-toonly-how-can-i-export-my-project.md): Learn how to export a Toonly project to your computer or directly to Voomly Cloud, including how to select your preferred resolution, quality, and file format before exporting. - [Toonly: How can I add and edit animation strings?](https://support.voomly.com/en/articles/12735699-toonly-how-can-i-add-and-edit-animation-strings.md): Learn how to add and edit animation strings in Toonly, including how to chain multiple character actions in sequence, adjust animation duration, and trim the start or end pose of a character. - [Toonly: Add Objects To My Project](https://support.voomly.com/en/articles/12735700-toonly-add-objects-to-my-project.md): Learn how to add objects to your Toonly project by browsing the Objects tab and dragging them onto the canvas. Supported upload formats include PNG, JPG, GIF, and animated GIFs. - [Toonly: Do you have a list of available images or characters?](https://support.voomly.com/en/articles/12735701-toonly-do-you-have-a-list-of-available-images-or-characters.md): Learn that Toonly does not provide a predefined list of images or characters per license. You can upload your own assets in PNG, JPG, GIF, or animated GIF format directly into the software. - [Toonly: Import Audio](https://support.voomly.com/en/articles/12735702-toonly-import-audio.md): Learn how to import audio into Toonly, including supported file formats and how to upload, name, and drag your voiceover into the timeline from the Audios tab. - [Toonly: How Do I Record A Voiceover?](https://support.voomly.com/en/articles/12735703-toonly-how-do-i-record-a-voiceover.md): Learn how to record a voiceover in Toonly, including how to start and stop recording, record from a specific point in the timeline, adjust sound settings, and select the correct input device if usi... - [Toonly: How do I add characters to my project?](https://support.voomly.com/en/articles/12735704-toonly-how-do-i-add-characters-to-my-project.md): Learn how to add characters to your Toonly project by clicking the Characters tab on the left-hand side of the interface and dragging your chosen character onto the canvas. - [Toonly: Can I import a video into Toonly?](https://support.voomly.com/en/articles/12735705-toonly-can-i-import-a-video-into-toonly.md): Learn that Toonly does not currently support direct video importing. As a workaround, you can use external video editing software to combine clips or convert a video to a GIF and insert it as a mov... - [Toonly: How do I add a background to my project?](https://support.voomly.com/en/articles/12735706-toonly-how-do-i-add-a-background-to-my-project.md): Learn how to add a background to your Toonly project by dragging one from the Backgrounds tab, and how to apply a solid color background using the timeline color selection menu. - [Toonly: Upload Object Into Your Project](https://support.voomly.com/en/articles/12735707-toonly-upload-object-into-your-project.md): Learn how to upload a custom object into your Toonly project, including supported file formats \(PNG, JPG, GIF, animated GIF\) and how to name, save, and drag it onto the canvas. - [Toonly: Import Custom Font](https://support.voomly.com/en/articles/12735708-toonly-import-custom-font.md): Learn how to import a custom font into Toonly, including supported file formats \(.otf, .ttf, .woff, .woff2\) and how to upload and apply it to a text element in your project. - [Toonly: How do I add text to my project?](https://support.voomly.com/en/articles/12735709-toonly-how-do-i-add-text-to-my-project.md): Learn how to add and customize text in Toonly, including available text styles, how to drag text onto the canvas, and current limitations, such as no word wrap or text-to-speech support. - [Toonly: Change Character Facial Expression](https://support.voomly.com/en/articles/12735711-toonly-change-character-facial-expression.md): Learn how to change a Toonly character's facial expression by adjusting eye and mouth emotions in the Animation Settings, including how to unlock them to customize each one separately. - [Toonly: How To Use The Lip Sync Feature?](https://support.voomly.com/en/articles/12735713-toonly-how-to-use-the-lip-sync-feature.md): Learn how to use the Lip Sync feature in Toonly by adding a voiceover to the timeline, selecting the character action, and enabling lip sync from the Animation Settings — plus tips for troubleshoot... - [Toonly: Upload Custom Background](https://support.voomly.com/en/articles/12735714-toonly-upload-custom-background.md): Learn how to upload a custom background image in Toonly, including recommended resolution and supported formats \(PNG and JPG\), and how to delete uploaded backgrounds from your library. - [Toonly: Can I download Toonly on multiple computers?](https://support.voomly.com/en/articles/12735716-toonly-can-i-download-toonly-on-multiple-computers.md): Learn that you can install Toonly on as many devices as you like since all projects are saved to the cloud. Just close Toonly on one device before opening it on another to avoid sync errors. - [Toonly: Move Characters And Objects Across The Canvas](https://support.voomly.com/en/articles/12735718-toonly-move-characters-and-objects-across-the-canvas.md): Learn how to move characters and objects across the Toonly canvas using keyframes in the timeline, including how to loop or stretch character actions and prevent characters from walking backwards u... - [Toonly: How can I add animation to my characters?](https://support.voomly.com/en/articles/12735719-toonly-how-can-i-add-animation-to-my-characters.md): Learn how to add animation to Toonly characters by clicking the gear icon on the canvas or right-clicking the animation in the timeline to access and configure the animation settings. - [Toonly: How To Create A Project](https://support.voomly.com/en/articles/12735891-toonly-how-to-create-a-project.md): Learn how to create a new Toonly project by clicking the Create New Video button from the Toonly dashboard. - [Toonly: View Purchases & Subscription Plan Within Toonly](https://support.voomly.com/en/articles/12735605-toonly-view-purchases-subscription-plan-within-toonly.md): Learn how to view your purchases, check your current subscription plan \(Standard or Enterprise\), and update your plan from within your Toonly account. - [Toonly: Do I own the work I create?](https://support.voomly.com/en/articles/12735626-toonly-do-i-own-the-work-i-create.md): Learn about Toonly's ownership policy. The videos and content you create using Toonly belong to you, while Toonly retains rights to the software and built-in creative assets licensed for use within... - [Toonly: Where can I watch some tutorials on Toonly?](https://support.voomly.com/en/articles/12735627-toonly-where-can-i-watch-some-tutorials-on-toonly.md): Learn where to find Toonly tutorial videos on the official Toonly tutorials page to help you get started and make the most of the software. - [Toonly: Facebook blocked a video that I uploaded, what do I do?](https://support.voomly.com/en/articles/12735630-toonly-facebook-blocked-a-video-that-i-uploaded-what-do-i-do.md): Learn what to do if Facebook flags a copyright claim on your Toonly video, including how to contest the claim and what language to use to get it removed. - [Toonly: What is Toonly’s Image Policy?](https://support.voomly.com/en/articles/12735632-toonly-what-is-toonly-s-image-policy.md): Learn about Toonly's image policy, including how stock images are royalty-free for use within the software only, and how imported custom images are stored in your account and owned by you. - [Toonly: Downloading and Installing Toonly](https://support.voomly.com/en/articles/12735636-toonly-downloading-and-installing-toonly.md): Learn how to download and install Toonly through the Voomly Cloud app and launch it from your installed apps dashboard. - [Toonly: How can I change my display name and picture in Toonly?](https://support.voomly.com/en/articles/12735641-toonly-how-can-i-change-my-display-name-and-picture-in-toonly.md): Learn how to update your display name and profile picture in Toonly by navigating to the profile icon in the top right corner and accessing the User Details tab. - [Toonly: Update Password & Log In](https://support.voomly.com/en/articles/12735643-toonly-update-password-log-in.md): Learn how to log in to Toonly, update your password from within the app, and reset your password using the forgot password option. Note that email and password login will be discontinued — Voomly C... - [Toonly FAQ](https://support.voomly.com/en/articles/12735873-toonly-faq.md): Find answers to common Toonly questions, including ownership rights, image policy, exporting, character customization, multi-device use, mobile availability, and how to upload videos to social media. - [What is Toonly?](https://support.voomly.com/en/articles/12735877-what-is-toonly.md): Learn what Toonly is — a drag-and-drop cartoon explainer video creator for Mac and PC that lets anyone produce animated sales and marketing videos without technical skills or high production costs. - [Toonly - Troubleshooting the "cannot fetch the remote resource" Error](https://support.voomly.com/en/articles/12735561-toonly-troubleshooting-the-cannot-fetch-the-remote-resource-error.md): Learn how to fix the cannot fetch the remote resource error in Toonly by deleting the Toonly app folders from your PC and reinstalling a fresh copy from Voomly Cloud. - [Toonly: I am receiving an error message opening Toonly print](https://support.voomly.com/en/articles/12735619-toonly-i-am-receiving-an-error-message-opening-toonly-print.md): Learn how to fix an error message when opening Toonly, including how slow internet speeds and public or secured networks can prevent the software from connecting properly. - [Toonly: I am trying to upload/download and the spinning icon is not going away](https://support.voomly.com/en/articles/12735621-toonly-i-am-trying-to-upload-download-and-the-spinning-icon-is-not-going-away.md): Learn how to fix a stuck spinning icon in Toonly during uploads or downloads, including how slow internet speeds, public networks, and insufficient RAM can cause the issue. ## Voomly Software - [Voomly: How To Add Subtitles To Your Video](https://support.voomly.com/en/articles/12735500-voomly-how-to-add-subtitles-to-your-video.md): Learn how to add auto-generated or custom subtitles to your Voomly video, set a default subtitle language, customize the appearance, and troubleshoot subtitle display issues. - [Voomly: Capture Contact Details In ClickFunnels Using Turnstile](https://support.voomly.com/en/articles/12735501-voomly-capture-contact-details-in-clickfunnels-using-turnstile.md): Learn how to use the Voomly Turnstile feature in ClickFunnels to pause a video at a set point and require viewers to enter their contact details before continuing to watch. - [Voomly: Limit Access To A Video](https://support.voomly.com/en/articles/12735518-voomly-limit-access-to-a-video.md): Learn how to restrict access to a Voomly video by adding a password through the Security settings in the Video Drive. - [Voomly: Add Logo In Header Of Video](https://support.voomly.com/en/articles/12735519-voomly-add-logo-in-header-of-video.md): Learn how to add your company logo to the header of your Voomly video page by uploading it through the Video Page settings and saving your changes. - [Voomly: Share Interactive Videos](https://support.voomly.com/en/articles/12735520-voomly-share-interactive-videos.md): Learn how to share an interactive video funnel in Voomly by copying the direct link or using the embed code from the Interactive Video section. - [Voomly: Video Drive - Basic Functionality Of A Video](https://support.voomly.com/en/articles/12735521-voomly-video-drive-basic-functionality-of-a-video.md): Learn the basic video management functions in the Voomly Video Drive, including how to upload, rename, download, move, share, export as a GIF, and permanently delete a video. - [Voomly - How To Apply The Same Video Player Template To My Videos?](https://support.voomly.com/en/articles/12735522-voomly-how-to-apply-the-same-video-player-template-to-my-videos.md): Learn how to create, apply, sync, and edit a universal video player template in Voomly so you can maintain consistent player settings across multiple videos at once. - [Voomly - How To Replace A Video And Keep The Old Video URL?](https://support.voomly.com/en/articles/12735523-voomly-how-to-replace-a-video-and-keep-the-old-video-url.md): Learn how to use the Replace Video feature in Voomly to swap out an existing video while keeping the original URL, embed code, timeline items, chapters, and comments intact. - [Voomly: Can I restore deleted Voomly Videos, Courses, Folders?](https://support.voomly.com/en/articles/12735529-voomly-can-i-restore-deleted-voomly-videos-courses-folders.md): Learn that deleted Voomly videos, courses, and folders cannot be restored once removed. Exercise caution before deleting any content from your account. - [Voomly: How To Use Custom Domains For Your Courses](https://support.voomly.com/en/articles/12735530-voomly-how-to-use-custom-domains-for-your-courses.md): Learn how to add a custom domain to your Voomly course, including updating your Voomly subdomain, adding a CNAME record in your DNS settings, verifying the domain, and setting it as your primary do... - [Voomly: Can I create a folder within Voomly?](https://support.voomly.com/en/articles/12735531-voomly-can-i-create-a-folder-within-voomly.md): Learn how to create folders and sub-folders in the Voomly Video Drive to organize your videos, including how to nest additional folders within sub-folders. - [Voomly: How do I turn off or on the comments section in my videos?](https://support.voomly.com/en/articles/12735532-voomly-how-do-i-turn-off-or-on-the-comments-section-in-my-videos.md): Learn how to enable or disable the comments section on a Voomly video from the Video Page settings. Note that comments are not visible within courses or on interactive video funnels. - [Voomly: How can I share my Voomly video?](https://support.voomly.com/en/articles/12735534-voomly-how-can-i-share-my-voomly-video.md): Learn how to share a Voomly video by copying the direct link or getting an embed code from the Video Drive, or by sharing it through the interactive videos section. - [Voomly: Is There A Limit To How Many Lessons I Can Create?](https://support.voomly.com/en/articles/12735544-voomly-is-there-a-limit-to-how-many-lessons-i-can-create.md): Learn that Voomly courses have a limit of 100 lessons per course. Note that the Courses feature is no longer available for new accounts — ClickFunnels 2.0 is recommended as an alternative. - [Voomly: How can I change my display name and picture in Voomly?](https://support.voomly.com/en/articles/12735555-voomly-how-can-i-change-my-display-name-and-picture-in-voomly.md): Learn how to update your display name and profile picture in Voomly by clicking the profile icon in the top right corner and saving your changes. To update your email address, contact support. - [Voomly: My uploaded content will not delete, it just keeps spinning.](https://support.voomly.com/en/articles/12735785-voomly-my-uploaded-content-will-not-delete-it-just-keeps-spinning.md): Learn why a Voomly upload won't delete and keeps spinning. The file was likely corrupted during an interrupted upload and will be automatically discarded within 24 hours without counting against yo... - [Voomly: Video Player Skin, Controls, Video Logo](https://support.voomly.com/en/articles/12735786-voomly-video-player-skin-controls-video-logo.md): Learn how to customize your Voomly video player skin and controls, including changing player color, adding a custom logo, adjusting the play bar, toggling control buttons, and modifying captions. - [Voomly: What About Updates? How Do Those Work?](https://support.voomly.com/en/articles/12735787-voomly-what-about-updates-how-do-those-work.md): Learn how Voomly handles updates. Since Voomly is fully web-based, all updates are applied automatically with no action required from you. - [Voomly: How do I rename my Video Player?](https://support.voomly.com/en/articles/12735788-voomly-how-do-i-rename-my-video-player.md): Learn how to rename a video or video player in Voomly by right-clicking the title in the Video Drive or using the pencil icon inside the video player editor. - [Voomly: Will Voomly work on a mobile device or tablet?](https://support.voomly.com/en/articles/12735789-voomly-will-voomly-work-on-a-mobile-device-or-tablet.md): Learn that Voomly is accessible on mobile devices and tablets, though some features may be harder to use due to smaller screen sizes. - [Voomly: Can I update my student's name, email address and password?](https://support.voomly.com/en/articles/12735791-voomly-can-i-update-my-student-s-name-email-address-and-password.md): Learn how to update a student's name, email address, and password in Voomly by navigating to the Manage Students section and opening the Show Info tab for the specific student. - [Voomly: Do I need a separate license for each of my computers i.e. work, home, etc?](https://support.voomly.com/en/articles/12735792-voomly-do-i-need-a-separate-license-for-each-of-my-computers-i-e-work-home-etc.md): Learn that Voomly is fully web-based and does not require a separate license per device — you can access your account from any computer with an internet connection. - [Voomly: Does my course include a contact us form management view?](https://support.voomly.com/en/articles/12735793-voomly-does-my-course-include-a-contact-us-form-management-view.md): Learn that Voomly courses with a Contact Us page include a Contact Submissions tab where you can manage and review all form submissions from students. - [Voomly: Does Voomly support Facebook Pixel and Google Tracking IDs?](https://support.voomly.com/en/articles/12735794-voomly-does-voomly-support-facebook-pixel-and-google-tracking-ids.md): Learn how to configure Facebook Pixel and Google Tracking IDs for your Voomly courses by navigating to the Analytics section in the course Settings tab. - [Voomly: Set Up Video Thumbnail](https://support.voomly.com/en/articles/12735795-voomly-set-up-video-thumbnail.md): Learn how to set up a video thumbnail in Voomly by choosing a video frame, creating a loop, or uploading a custom image — plus how to add interactive buttons, text, and images directly on the thumb... - [Voomly: Is it possible to sell multiple courses as a bundle?](https://support.voomly.com/en/articles/12735796-voomly-is-it-possible-to-sell-multiple-courses-as-a-bundle.md): Learn that Voomly does not currently support selling multiple courses as a bundle. Each course must be purchased by students separately. - [Voomly: Will Voomly Work on a MAC or PC computer?](https://support.voomly.com/en/articles/12735797-voomly-will-voomly-work-on-a-mac-or-pc-computer.md): Learn that Voomly is cloud-based and works on both Mac and Windows — all you need is an internet connection to access your account. - [Voomly: Can I track my courses sales, revenue and refunds in Voomly?](https://support.voomly.com/en/articles/12735798-voomly-can-i-track-my-courses-sales-revenue-and-refunds-in-voomly.md): Learn how to track your Voomly course sales, revenue, and refunds by navigating to the Sales tab within the course editor. - [Voomly: Can I work on my Voomly videos offline?](https://support.voomly.com/en/articles/12735799-voomly-can-i-work-on-my-voomly-videos-offline.md): Learn that Voomly is a web-based platform and requires an active internet connection — offline access is not supported. - [Voomly: Can I embed via iFrame?](https://support.voomly.com/en/articles/12735800-voomly-can-i-embed-via-iframe.md): Learn how to get an iframe embed code for your Voomly video from the Video Drive, and what to keep in mind since some player features may not work correctly when using iframe embedding. - [Voomly: Where can I find the Timeline, Text and Grid Settings?](https://support.voomly.com/en/articles/12735802-voomly-where-can-i-find-the-timeline-text-and-grid-settings.md): Learn where to find the Timeline, Text, and Grid settings in Voomly. The Grid feature is only available in interactive video funnels — courses require manually aligning text and button elements in ... - [Voomly: Can I resend my students login credentials?](https://support.voomly.com/en/articles/12735803-voomly-can-i-resend-my-students-login-credentials.md): Learn how to resend login credentials to a student in Voomly by navigating to the Courses tab, selecting Manage Students, finding the student, and clicking the Resend Credentials Email option. - [Voomly: Is Voomly safe from screen recording?](https://support.voomly.com/en/articles/12735805-voomly-is-voomly-safe-from-screen-recording.md): Learn how Voomly protects video source files from being downloaded, and why screen recording cannot be fully prevented on any platform. - [Voomly: Does Voomly show me my video statistics and engagements?](https://support.voomly.com/en/articles/12735806-voomly-does-voomly-show-me-my-video-statistics-and-engagements.md): Learn how Voomly tracks video statistics including engagement by location, device, and browser type, plus heat maps and engagement graphs to analyze rewatches, interactions, and drop-offs. - [Voomly: Will Voomly Sync Across All My Devices?](https://support.voomly.com/en/articles/12735807-voomly-will-voomly-sync-across-all-my-devices.md): Learn that Voomly automatically syncs across all your devices, so any changes made to a video on one device are instantly reflected on all others. - [Voomly: Autoplay, Watch On Next Visit, Action On End Video Features](https://support.voomly.com/en/articles/12735808-voomly-autoplay-watch-on-next-visit-action-on-end-video-features.md): Learn how to configure Autoplay, Watch on Next Visit, and Action on End settings in Voomly to control how your video starts, resumes for returning viewers, and behaves when it finishes. - [Voomly: Can I Set The Currency For My Course?](https://support.voomly.com/en/articles/12735809-voomly-can-i-set-the-currency-for-my-course.md): Learn how to set your preferred currency for a Voomly course by selecting it from the currency drop-down menu when creating a new course. - [Voomly: Can I add the videos I edited in Video Drive to my Video Funnel?](https://support.voomly.com/en/articles/12735810-voomly-can-i-add-the-videos-i-edited-in-video-drive-to-my-video-funnel.md): Learn how to add videos from your Voomly Video Drive to a Video Funnel by clicking Show Videos and dragging them into the workspace. Note that prior customizations do not carry over and must be set... - [Voomly: Does Voomly Work on Multiple Devices?](https://support.voomly.com/en/articles/12735811-voomly-does-voomly-work-on-multiple-devices.md): Learn that Voomly is a web-based platform accessible from any device — desktop, laptop, tablet, or smartphone — using Chrome or Safari. - [Voomly: What are the supported video format of Voomly?](https://support.voomly.com/en/articles/12735812-voomly-what-are-the-supported-video-format-of-voomly.md): Learn which video file formats are supported for uploading to Voomly — currently MP4, MOV, AVI, and WMV. - [Voomly: I Cannot Find The Video Player](https://support.voomly.com/en/articles/12735813-voomly-i-cannot-find-the-video-player.md): Learn that the Voomly Video Player feature has been discontinued and how to use Video Player Templates as the updated replacement. - [Voomly: Will my student receive an email if I manually create an account for them?](https://support.voomly.com/en/articles/12735816-voomly-will-my-student-receive-an-email-if-i-manually-create-an-account-for-them.md): Learn that when you manually add a student to a Voomly course, they automatically receive an email confirmation with their login credentials and a link to access your course page. - [Voomly: Can I create coupons for my courses?](https://support.voomly.com/en/articles/12735817-voomly-can-i-create-coupons-for-my-courses.md): Learn how to create and offer discount coupons for your Voomly courses by enabling the coupon option in the Payment Information section of your course settings. - [Voomly: Upload Wistia Videos](https://support.voomly.com/en/articles/12735819-voomly-upload-wistia-videos.md) - [Voomly: Can I track my student’s progress?](https://support.voomly.com/en/articles/12735820-voomly-can-i-track-my-student-s-progress.md): Learn that Voomly does not currently allow course instructors to view individual student progress from within the platform. - [Voomly: Can I create a text only course?](https://support.voomly.com/en/articles/12735821-voomly-can-i-create-a-text-only-course.md): Learn how to create a text-only course lesson in Voomly by skipping the video selection when adding a lesson, or toggling off the video option from within the lesson editor. - [Voomly: If the same person is enrolled in multiple courses, how will it affect my student count?](https://support.voomly.com/en/articles/12735822-voomly-if-the-same-person-is-enrolled-in-multiple-courses-how-will-it-affect-my-student-count.md): Learn how Voomly counts students enrolled in multiple courses. A student using the same email address across multiple courses is counted as a single student regardless of how many courses they are ... - [Voomly: What are the available email integrations in Voomly?](https://support.voomly.com/en/articles/12735823-voomly-what-are-the-available-email-integrations-in-voomly.md): Learn which email integrations are available in Voomly, including ActiveCampaign, MailChimp, Klaviyo, GetResponse, Zoho, and Zapier. - [Voomly: How can I remove the Voomly course branding?](https://support.voomly.com/en/articles/12735824-voomly-how-can-i-remove-the-voomly-course-branding.md): Learn how to remove Voomly course branding by uploading your own logo and favicon in the course Settings tab to replace the default Voomly branding. - [Voomly: Can I use our company’s logo and link it to our website?](https://support.voomly.com/en/articles/12735825-voomly-can-i-use-our-company-s-logo-and-link-it-to-our-website.md): Learn how to add your company logo to your Voomly video player skin and link it to your website using the Custom Logo option under Player Skin and Branding settings. - [Voomly: Are There Any Extra Fees Based on the Number of Video Viewers?](https://support.voomly.com/en/articles/12735826-voomly-are-there-any-extra-fees-based-on-the-number-of-video-viewers.md): Learn that Voomly does not charge based on the number of video viewers. Video plays do affect bandwidth usage, so upgrading your plan may be needed if you exceed your allotted bandwidth. - [Voomly: What are the supported payment methods for courses?](https://support.voomly.com/en/articles/12735827-voomly-what-are-the-supported-payment-methods-for-courses.md): Learn which payment methods are supported for Voomly courses. Currently, Stripe and PayPal are available, with PayPal support for both personal and business accounts. - [Voomly: Can I manually add/remove students from my course?](https://support.voomly.com/en/articles/12735828-voomly-can-i-manually-add-remove-students-from-my-course.md): Learn how to manually add or remove students from your Voomly course by navigating to the Manage Students section and using the Add New Student button or the delete icon. - [Voomly: Is there a limit on the size of the Video Funnels I can create?](https://support.voomly.com/en/articles/12735829-voomly-is-there-a-limit-on-the-size-of-the-video-funnels-i-can-create.md): Learn that there is no limit on the depth of Video Funnels you can create in Voomly. Storage and video upload limits are determined by your plan, but funnel size is unlimited. - [Voomly: How Do I Upload Videos to Voomly?](https://support.voomly.com/en/articles/12735831-voomly-how-do-i-upload-videos-to-voomly.md): Learn how to upload videos to Voomly by clicking the Upload Video button in the top right corner of the Video Drive and following the on-screen instructions. - [Voomly: Can I add a quiz to my course?](https://support.voomly.com/en/articles/12735832-voomly-can-i-add-a-quiz-to-my-course.md): Learn how to add a quiz to your Voomly course, including creating questions and answers, setting whether the quiz is required, and configuring pass/fail graduation conditions in the course settings. - [Voomly: Can I Drip Feed My Course Content?](https://support.voomly.com/en/articles/12735835-voomly-can-i-drip-feed-my-course-content.md): Learn how to set up drip feed content for your Voomly course using the Timeline tab, including how to configure global and per-student timeframes and schedule when each course section becomes avail... - [Voomly: How do I add attachments to my course?](https://support.voomly.com/en/articles/12735836-voomly-how-do-i-add-attachments-to-my-course.md): Learn how to add attachments to a Voomly course lesson by uploading files directly to the video content section, or by linking to an external file via an interactive button on your video. - [Voomly: Can I create a FREE course?](https://support.voomly.com/en/articles/12735839-voomly-can-i-create-a-free-course.md): Learn how to offer a free course in Voomly by creating a 100% off coupon code in the Payment Information section so students can enroll without entering billing details. - [Voomly: Do I need to install Voomly?](https://support.voomly.com/en/articles/12735840-voomly-do-i-need-to-install-voomly.md): Learn that Voomly itself requires no installation — it is web-based. You will only need to install Voomly Cloud, which is used to sign in and access your Voomly account. - [Voomly: Interaction - Add Sharegate To Your Video](https://support.voomly.com/en/articles/12735841-voomly-interaction-add-sharegate-to-your-video.md): Learn how to add a Sharegate to your Voomly video — a pop-up that prompts viewers to share on Facebook, X, or LinkedIn before continuing to watch — including how to customize the overlay, buttons, ... - [Voomly: How can I configure my video funnel?](https://support.voomly.com/en/articles/12735842-voomly-how-can-i-configure-my-video-funnel.md): Learn how to configure your Voomly video funnel using the updated interface, which offers improved timeline editing and more customization options than the previous version. Includes a link to a de... - [Voomly: Add interactive Buttons To Video](https://support.voomly.com/en/articles/12735845-voomly-add-interactive-buttons-to-video.md): Learn how to add, position, and customize interactive buttons in Voomly videos, including setting click actions, controlling when the button appears, and adjusting style and typography settings. - [Voomly: Are there tutorials for Voomly?](https://support.voomly.com/en/articles/12735848-voomly-are-there-tutorials-for-voomly.md): Learn where to find Voomly tutorial videos on the official Voomly Tutorials page, with new content added regularly as features and updates are released. - [Voomly: Does Voomly Come With Step-by-Step Instructions?](https://support.voomly.com/en/articles/12735854-voomly-does-voomly-come-with-step-by-step-instructions.md): Learn where to find step-by-step Voomly tutorial videos to help you get the most out of the platform and take full advantage of all its features. - [Voomly: Integrate ActiveCampaign](https://support.voomly.com/en/articles/12735893-voomly-integrate-activecampaign.md): Learn how to connect ActiveCampaign to Voomly using your API URL and key from ActiveCampaign's developer settings, and how to use it with the Turnstile feature to capture lead contact information. - [Voomly: Voomly Player API](https://support.voomly.com/en/articles/12735894-voomly-voomly-player-api.md): Learn where to access the Voomly Player API documentation. Note that API support is outside the scope of the Voomly support team — a developer is recommended for assistance. - [Voomly: Video Drive - Folder Functionality](https://support.voomly.com/en/articles/12735897-voomly-video-drive-folder-functionality.md): Learn how to manage folders in the Voomly Video Drive, including how to create, rename, move, download contents, copy links and embed codes, and permanently delete folders. - [Voomly: Password Protect Your Video](https://support.voomly.com/en/articles/12735898-voomly-password-protect-your-video.md): Learn how to add a password to your Voomly video through the Security settings in the player, including how to set and customize the password prompt so only authorized viewers can unlock and watch ... - [Voomly: Video Page And Modal Settings](https://support.voomly.com/en/articles/12735899-voomly-video-page-and-modal-settings.md): Learn how to configure Voomly video embed settings, including Video Page options like comments and page theme, and how to set up Floating Modal and Open in Modal settings for embedding a pop-up vid... - [Voomly: Interaction - Add Text To Your Video](https://support.voomly.com/en/articles/12735900-voomly-interaction-add-text-to-your-video.md): Learn how to add text and text annotations to your Voomly video, including customizing font, color, and click actions, adjusting placement in the timeline, and troubleshooting common display issues. - [Voomly: Interaction - Add Image To Your Video](https://support.voomly.com/en/articles/12735901-voomly-interaction-add-image-to-your-video.md): Learn how to add images and image annotations to your Voomly video using the interactions panel, including how to customize click actions, adjust opacity, control placement in the timeline, and tro... - [Voomly: Integration - How To Add An Optin Form To Your Video](https://support.voomly.com/en/articles/12735902-voomly-integration-how-to-add-an-optin-form-to-your-video.md): Learn how to add an opt-in form to your Voomly video using the Turnstile feature, including how to connect an email integration, customize form fields and styling, and adjust placement in the timel... - [Voomly: Integration - How To Add Chapters To Your Video](https://support.voomly.com/en/articles/12735903-voomly-integration-how-to-add-chapters-to-your-video.md): Learn how to add and customize chapters to your Voomly video by dragging the chapter icon into the timeline, setting titles and timecodes, and rearranging chapter order in the player settings. - [Voomly: Interaction - How To Add Quiz To Your Video](https://support.voomly.com/en/articles/12735904-voomly-interaction-how-to-add-quiz-to-your-video.md): Learn how to add an interactive quiz to your Voomly video, including setting questions and correct answers, configuring pass/fail actions, enabling non-linear mode, and adjusting placement in the t... - [Voomly: How To Use The Showcase Feature](https://support.voomly.com/en/articles/12735905-voomly-how-to-use-the-showcase-feature.md): Learn how to use the Voomly Showcase feature to create a dedicated video showcase page, including how to name it, add and manage videos, customize the banner and theme, and share the showcase URL. - [Voomly: How To Create A Video Collection](https://support.voomly.com/en/articles/12735906-voomly-how-to-create-a-video-collection.md): Learn how to create a Video Collection in Voomly, add videos, customize player settings including thumbnail, skin, and controls, and embed the collection in ClickFunnels. - [Voomly: How To Connect MailChimp](https://support.voomly.com/en/articles/12735907-voomly-how-to-connect-mailchimp.md): Learn how to connect MailChimp to Voomly through Account Settings and test the integration by adding a MailChimp email opt-in to a Turnstile element on your video. - [Voomly: How to Set Up A Klaviyo Integration](https://support.voomly.com/en/articles/12735908-voomly-how-to-set-up-a-klaviyo-integration.md): Learn how to connect Klaviyo to Voomly using a private API key and test the integration by adding a Klaviyo email opt-in to a Turnstile element on your video. - [Voomly: Integrate GetResponse](https://support.voomly.com/en/articles/12735909-voomly-integrate-getresponse.md): Learn how to connect GetResponse to Voomly through Account Settings and test the integration by adding a GetResponse email opt-in to a Turnstile element on your video. Note that a paid GetResponse ... - [Voomly: Integrate Zoho To Voomly](https://support.voomly.com/en/articles/12735910-voomly-integrate-zoho-to-voomly.md): Learn how to connect Zoho Campaigns to Voomly through Account Settings by toggling on the integration and logging into your Zoho account when prompted. Note that a Zoho Campaigns account is required. - [Voomly: Integrate Zapier](https://support.voomly.com/en/articles/12735911-voomly-integrate-zapier.md): Learn how to connect Zapier to Voomly through Account Settings and test the integration by adding a Turnstile element to your video. Make sure your Zap is set up inside Zapier before enabling the i... - [Voomly: Import Videos From Vimeo](https://support.voomly.com/en/articles/12735912-voomly-import-videos-from-vimeo.md): Learn how to import videos from Vimeo into Voomly through Account Settings. Note that a Vimeo Standard plan or higher is required for this integration. - [Voomly: How To Add A Member In The Account Group](https://support.voomly.com/en/articles/12735913-voomly-how-to-add-a-member-in-the-account-group.md): Learn how to add a member to your Voomly account group to grant full access to your account, and how to switch between linked accounts without re-entering passwords. - [Voomly: I Don't See The Courses Tab](https://support.voomly.com/en/articles/12735527-voomly-i-don-t-see-the-courses-tab.md): Learn why the Courses tab is not visible in Voomly. This feature is only available for accounts purchased before November 7, 2022, and cannot be added to newer accounts or reactivated after cancell... - [Voomly: How to turn on dark mode?](https://support.voomly.com/en/articles/12735528-voomly-how-to-turn-on-dark-mode.md): Learn how to enable or disable dark mode in Voomly by clicking the moon or sun icon from your profile menu at the top right corner of the screen. - [Voomly: Can a Custom Domain Be Added to Interactive Videos?](https://support.voomly.com/en/articles/12735565-voomly-can-a-custom-domain-be-added-to-interactive-videos.md): Learn how to use a custom domain with your Voomly interactive video by embedding it on your website using a JavaScript or iframe embed code rather than adding the domain directly to the video. - [Voomly Software FAQ](https://support.voomly.com/en/articles/12735874-voomly-software-faq.md): Find answers to the most common Voomly Software questions, including device compatibility, video formats, course features, student management, video funnels, marketing gates, and more. ## Voomly Cloud - [Voomly Cloud - How To Find Voomly Cloud Logs on Windows](https://support.voomly.com/en/articles/12735506-voomly-cloud-how-to-find-voomly-cloud-logs-on-windows.md): Learn how to locate and export Voomly Cloud log files on Windows to send to the support team when the app is not launching after reinstalling. - [Voomly Cloud - How To Find Voomly Cloud Logs on Mac](https://support.voomly.com/en/articles/12735509-voomly-cloud-how-to-find-voomly-cloud-logs-on-mac.md): Learn how to locate and export Voomly Cloud log files on a Mac to send to the support team when the app is not launching after reinstalling. - [Voomly Cloud: My Purchase Is Not Showing In Voomly Cloud](https://support.voomly.com/en/articles/12735536-voomly-cloud-my-purchase-is-not-showing-in-voomly-cloud.md): Learn what to do if a recently purchased Voomly product is not showing in Voomly Cloud, including how logging out and back in typically resolves the issue. - [Voomly Cloud: Why has my antivirus software flagged Voomly Cloud?](https://support.voomly.com/en/articles/12735540-voomly-cloud-why-has-my-antivirus-software-flagged-voomly-cloud.md): Learn why your antivirus software may flag Voomly Cloud during installation and how to add it to your exclusion list so it is recognized as a safe and trusted application. - [Voomly Cloud - How To Uninstall Voomly Cloud on Windows](https://support.voomly.com/en/articles/12735505-voomly-cloud-how-to-uninstall-voomly-cloud-on-windows.md): Learn how to fully uninstall Voomly Cloud on Windows by signing out, searching for the app, right-clicking it, and selecting Uninstall. - [Voomly Cloud - How To Uninstall Voomly Cloud on Mac](https://support.voomly.com/en/articles/12735508-voomly-cloud-how-to-uninstall-voomly-cloud-on-mac.md): Learn how to fully uninstall Voomly Cloud on a Mac by signing out, quitting the app, searching for it in Finder, and moving it to the trash. - [Voomly Customer Center: How Do I Update My Subscription](https://support.voomly.com/en/articles/12735512-voomly-customer-center-how-do-i-update-my-subscription.md): Learn how to manage your Voomly subscription from the Customer Center, including how to view subscription history, upgrade or downgrade your plan, cancel, reactivate, and change your autopay paymen... - [Voomly Customer Center: How Do I Update My Address?](https://support.voomly.com/en/articles/12735514-voomly-customer-center-how-do-i-update-my-address.md): Learn how to add, edit, delete, and set a default address in the Voomly Customer Center from the Addresses section of your account. - [Voomly Customer Center: How Do I Update My Contact Name?](https://support.voomly.com/en/articles/12735517-voomly-customer-center-how-do-i-update-my-contact-name.md): Learn how to update your first and last name in the Voomly Customer Center by navigating to Manage Account and clicking Update Profile. - [Voomly Cloud: How Do I Install Products I Purchased?](https://support.voomly.com/en/articles/12735537-voomly-cloud-how-do-i-install-products-i-purchased.md): Learn how to install your purchased Voomly products through Voomly Cloud by logging in, finding your product in the Applications section, and clicking Install to set it up. - [Voomly Cloud: Log In & Reset Password](https://support.voomly.com/en/articles/12735538-voomly-cloud-log-in-reset-password.md): Learn how to log in to Voomly Cloud using a Magic Link or username and password, and how to reset your password if you have forgotten it. - [Voomly Cloud: Downloading and Installing Voomly Cloud](https://support.voomly.com/en/articles/12735539-voomly-cloud-downloading-and-installing-voomly-cloud.md): Learn how to download and install Voomly Cloud on Mac or Windows, including system requirements, where to find the installer, how to update the app, and how to troubleshoot common installation issues. - [Voomly: Can I send my student a certification of completion?](https://support.voomly.com/en/articles/12735814-voomly-can-i-send-my-student-a-certification-of-completion.md): Learn how to send a customizable certificate of completion to students in Voomly, including how to add text and image elements and how students can receive or download their certificate via email.