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Troubleshooting

Doodly: Why has my anti-virus software flagged Doodly?
During the installation process, the "update.exe" file may trigger an an...
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Doodly: I am receiving an error message when opening Doodly
If you receive an error message such as the one below, the Doodly softwa...
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Doodly: I can't access parts of my Doodly Dashboard
If you have trouble accessing certain sections of your Doodly dashboard ...
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Doodly: I am trying to upload/download and the spinning icon is not going away
The Doodly software is a hybrid web-based and desktop application that u...
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Doodly: How do I troubleshoot training video playback issues?
Many times when our members experience playback issues, we have found...
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Doodly: Why can't I record a voiceover on my MAC computer?
Please close Doodly then go into System preferences > Security & Privacy...
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Doodly: Error 0xc000007b: The application was unable to start correctly.
This error appears to be a common issue with Windows system files it...
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