![Toonly: Why do I see a black canvas/scene?]({"bg": "//theme.zdassets.com/theme_assets/2329953/e106cc8a79a6a41c781c71d999cffaa33b481de7.jpg"})
![Toonly: Why do I see a black canvas/scene?]({"bg": "//theme.zdassets.com/theme_assets/2329953/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
The reason you see a black canvas/scene is because the playhead is at frame number one which is black before the assets are shown.
You can manually move the playhead as shown below or use the play button to display your assets.
If you need further assistance, please reach out to our support team by clicking the Blue Support button at the bottom right corner of your screen.
Articles in this section
- Toonly: How can I add animation to my characters?
- Toonly: How do I make a character move across the canvas/scene?
- Toonly: Can I download Toonly on multiple computers?
- Toonly: How can I upload my own background image?
- Toonly: Can I upload and animate custom characters or images?
- Toonly: How Do I Customize Audio Within a Project?
- Toonly: How do I use the Lip Sync feature?
- Toonly: How can I change the facial expression of the characters?
- Toonly: How do I add text to my project?
- Toonly: How can I import my own font?