![Toonly: I did not receive a receipt/payment confirmation]({"bg": "//theme.zdassets.com/theme_assets/2329953/e106cc8a79a6a41c781c71d999cffaa33b481de7.jpg"})
![Toonly: I did not receive a receipt/payment confirmation]({"bg": "//theme.zdassets.com/theme_assets/2329953/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
If your purchase went through, and payment was processed, you should have received a payment receipt email directly from PayKickStart.
Before reaching out, please make sure that this message was not sent to another email address. Also, be sure to check your spam/junk folders.
If you still cannot find the payment confirmation, please contact us by clicking the Blue Support button at the bottom right corner of your screen and we will be happy to assist you.
Articles in this section
- Toonly: Cancellation
- Toonly: Plans & Upgrades
- Toonly: How can I get an invoice for my purchase?
- Toonly: What is the difference between the one-time fee offer and the monthly/annual subscription?
- Toonly: I did not receive a receipt/payment confirmation
- Toonly: I am trying to purchase Toonly, but the payment failed.
- Toonly: What payment methods can I use to purchase Toonly?
- Toonly: Where can I view my purchase history?
- Toonly: How can I check to see if I have the Toonly Standard or Enterprise license?
- Toonly: Can I pay using a Debit Card?