Toonly: I submitted a support ticket in Toonly, when will I receive a reply? Toonly: I submitted a support ticket in Toonly, when will I receive a reply?

Toonly: I submitted a support ticket in Toonly, when will I receive a reply?

Stephanie Stephanie

Our Support Team is here to help with any questions you may have regarding Toonly. Our goal is to provide the best customer experience possible with a personalized response. 

 

When you send us a message, you’ll receive an email confirmation that we have received it and a member of our Customer Experience Team will follow up personally with a reply to your specific inquiry.

 

We pride ourselves on exceptionally quick response times. While most questions will be answered almost immediately, please allow up to 24 hours for a personalized response. Some responses make take longer based on the nature of the request.

Note: We are fully staffed during the week days, Monday-Friday. If you're submitting a request outside of those hours, please be patient, as we have fewer agents working, and we will get back to you as quickly!