![I did not receive a receipt/payment confirmation]({"bg": "//theme.zdassets.com/theme_assets/2329953/e106cc8a79a6a41c781c71d999cffaa33b481de7.jpg"})
![I did not receive a receipt/payment confirmation]({"bg": "//theme.zdassets.com/theme_assets/2329953/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
If your purchase went through, and payment was processed successfully, you should have received a payment receipt email directly from ClickFunnels or PayKickStart.
Before reaching out, please make sure the email was not sent to another email address. Also, be sure to check your spam/junk and even the promotion folders.
If you still cannot find the payment confirmation, please contact us by clicking the Blue Support button at the bottom right corner of your screen and we will be happy to assist you.