Accounts & Logins

I Did Not Receive My Login Credentials
While we'd like to say that our launches are flawless, sometimes we do run into hiccups.   One of these hiccups might be that you did not receive a...
Mon, 20 Sep, 2021 at 9:02 AM
Can I upgrade to the Enterprise version later?
Yes, you can purchase the upgrade later. If you're having any issues with this please open a ticket with our Customer Experience Team who would be more...
Mon, 20 Sep, 2021 at 9:06 AM
I Can't Access My Account/Forgot My Login Credentials
If you've received your login credentials but still can't seem to access your Pyks account, here are a few tips that usually help our members when...
Mon, 20 Sep, 2021 at 9:01 AM
Can I Change My Pyks Account Password?
The Pyks system automatically assigns account credentials, however, members are easily able to update their own password. To do so, please login to your...
Mon, 20 Sep, 2021 at 9:04 AM
Why Has My Anti-Virus Software Flagged Pyks?
During the installation process, the "update.exe" file may trigger an anti-virus alert on certain devices. However, your computer is only alertin...
Mon, 20 Sep, 2021 at 9:13 AM
I Am Receiving an Error Message Opening Pyks
If you receive an error message indicating that you are unable to reach the server please note that the Pyks software is a  hybrid web-based and a desktop a...
Mon, 20 Sep, 2021 at 9:07 AM
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